Lori Schmid Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

New York City Metropolitan Area

New York City Metropolitan Area

Applied subject matter expertise of mortgage banking industry to assist in conception and construction of loss mitigation platform for IBM’s mortgage servicing division. Engaged with stakeholders to gather and understand business processes and needs to breakdown features into technical and / or business requirements. Developed, reviewed, and analyzed business and technical requirements and translated into IT specifications, that included user stories / epics, to-be flows, use cases, configuration sheets, user interface documents, and integration data dictionaries.• Delivered projects, features, and products using appropriate agile / waterfall methodology, generating income of $30M annually. • Collaborated with project/delivery/iteration managers, translating annual roadmap features into 24+ manageable releases per year including components/tasks, estimating timings, identifying resources & possible risks during sprints and iterations.• Worked with technical and business counterparts to validate acceptance criteria were met, supported creation of client training material, and conducted reverse knowledge transfer, increasing employee productivity to exceed client performance ratings year after year for past 5 years and eliminating need for overtime by 100%.• Mentored all junior talent on development, quality assurance, user acceptance, production support teams, improving morale and accomplishing more with fewer resources in shorter amount of time.• Communicated complex business and IT concepts effectively to developers, testers, users, and stakeholders, decreasing production support issues from 50+/month to less than 10/month.• Supported relationship between business and vendor client by acting as liaison, facilitating weekly meetings, and performing vendor integration testing, and offering suggestions, making integration between systems more seamless thereby improving corporate image.

Paramus, Nj

Managed activities of 7 quality assurance personnel involved in review of performing, defaulted, and foreclosed loans to ensure that institutional and 3rd party (FNMA / FHLMC, FHA / VA, Alt A and Sub-Prime) underwriting, processing, documentation, and closing procedures had been followed. Reviewed all quality control audit activity and compiled information into report of meaningful trends for presentation to senior management. Coordinated preparation of all audits with investors, mortgage insurance companies, state & government agencies, including but not limited to FNMA / FHLMC operational reviews and annual HUD / VA lender audits. Assisted with due diligence audits for warehouse banks, rating agencies, and new investors. Reported all major discrepancies found during routine internal quality control audits to appropriate investor within (30) days of discovery.• Evaluated and reported on effectiveness of company's system of internal controls, reducing risks associated with processing, underwriting, and closing loans. Constructed additional controls and processing steps, coping with to adverse trends and complying with new investor guidelines and regulations.• Initiated internal correspondence & meetings between company's 5 regional operations managers & QA department to review all audit activity before presenting to senior management, recommending performance counseling for individuals whose repetitive actions did not meet standards of policies & procedures and suggesting suspension/termination of wholesale brokers when quality of loans submitted did not meet minimum investor standards.• Investigated mitigating circumstances or compensating factors that alleviated investor's concerns or repurchase requests & presented to investor in convincing appeals. Negotiated indemnification/make-whole agreements in lieu of imminent repurchases.• Authored & administered annual fraud detection seminars company-wide, raising coworkers’ awareness of latest fraud-related issues.

Montvale, Nj

Newark, Nj

Little Falls, Nj

Woodland Park, Nj

Bachelor Of Arts - Ba, Biology, General

Master Of Business Administration - Mba, Finance, General

Completed 27 Credits