Lori Simonelli

Lori Simonelli Email and Phone Number

Legal Administrative Assistant @ Goldstein Kelin LLC
Wayne, NJ, US
Lori Simonelli's Location
Wayne, New Jersey, United States, United States
Lori Simonelli's Contact Details

Lori Simonelli work email

Lori Simonelli personal email

n/a
About Lori Simonelli

I have been working in the customer service industry for over 25 years. Just recently, I was the head of training for a call-center.

Lori Simonelli's Current Company Details
Goldstein Kelin LLC

Goldstein Kelin Llc

View
Legal Administrative Assistant
Wayne, NJ, US
Website:
goldsteinlepore.com
Employees:
10
Lori Simonelli Work Experience Details
  • Goldstein Kelin Llc
    Legal Administrative Assistant
    Goldstein Kelin Llc
    Wayne, Nj, Us
    View
  • Feinstein Raiss Kelin Booker & Goldstein Llc
    Legal Administrative Assistant
    Feinstein Raiss Kelin Booker & Goldstein Llc Mar 2022 - Present
    Livingston, New Jersey, United States
  • Enabled Media Llc
    Operations Manager
    Enabled Media Llc Mar 2016 - Feb 2022
    Jersey
    Drafting responses to government agencies based on customer complaints•Script writing for various campaigns and upkeep of all collateral• Responsible for checking shipment status, handling delayed orders in the fulfillment center and ensuring discounts and refunds are properly executed and processed• Quarterly travel to train agents at various call centers• Daily review of agents call volume, call quality and general statistics. Ongoing training to address issues and ensure campaign awareness and understanding• Weekly calibration calls with other senior team members to identify agent roadblocks and implement training to address these concerns • Overall management of the customer service department
  • Valley National Bank
    Sr. Supervisor/Team Leader
    Valley National Bank Apr 2012 - Feb 2016
    Wayne, Nj
    Responsible for leading a team toward meeting sales and referral goals. Call monitoring to ensure call scripts and bank procedures are being followed. Follow through on fraud complaints and maintenance for all deposit accounts and debit and credit cards. Monthly reports generated for each team member to track performance.
    View
  • Ned Stevens Gutter Cleaning
    Inside Sales Representative
    Ned Stevens Gutter Cleaning Feb 2011 - Apr 2012
    Fairfield, New Jersey, United States
    . Daily negotiation of cleaning contracts, service plans and gutter installation and repair for 12 states • Continual relationship building with present clients and daily maintenance within the database to ensure past clientele are targeted for future work• Daily training to enhance sales and company profitability
    View

Lori Simonelli Skills

Customer Service Event Planning Banking Sales

Lori Simonelli Education Details

  • Northeastern University
    Northeastern University
    Advertising And Journalism

Frequently Asked Questions about Lori Simonelli

What company does Lori Simonelli work for?

Lori Simonelli works for Goldstein Kelin Llc

What is Lori Simonelli's role at the current company?

Lori Simonelli's current role is Legal Administrative Assistant.

What is Lori Simonelli's email address?

Lori Simonelli's email address is lo****@****ack.com

What schools did Lori Simonelli attend?

Lori Simonelli attended Northeastern University.

What are some of Lori Simonelli's interests?

Lori Simonelli has interest in Children, Decorating, Education, Crafts, Gift Baskets, Animal Welfare, Party Planning, Health.

What skills is Lori Simonelli known for?

Lori Simonelli has skills like Customer Service, Event Planning, Banking, Sales.

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