Lori Davis Email & Phone Number

Charlottesville, Virginia, United States

• Streamlined accounting processes by implementing efficientorganizational systems and procedures.• Contacted VA and MD Motor Vehicle Department to determine statusof pending titles.• Communicated with customers to resolve common title issues.Used Xerox machines and reader and printer machines to make, fileand distribute copies of recorded documents.•Enhanced financial reporting accuracy by diligently reconcilingaccounts and identifying discrepancies.• Arranged payoff checks for trade-ins and new vehicles through CDK.Maintained control log of vehicle certificates of origin and titles,using CDK and VLADL.• Performed routine data entry or document management.Stayed up-to-date on VA and MD laws and licensing requirements tocomplete accurate and efficient reviews.• Maintained fiscal records and accounts.• Assisted newly hired clerks in learning about application reviews andverification procedures, performance strategies and customerservice techniques.

Charlottesville, Virginia, United States

• Maintained and processed invoices, deposits and money logs.Completed payroll for employees and maintained detailed records ofprocedures.•Tracked expenses and income for businesses while organizing andmaintaining bank statements for checking accounts.•Reviewed and filed financial documents, coded accounting entriesfor data processing and posted daily receipts and payments inaccordance with all corporate protocols.•Entered financial information and payments to guarantee accurateand on-time payments for employees and vendors.•Established QuickBooks accounting system to reflect accuratefinancial records.• Reported financial data and updated financial records in ledgers and journals.Applied proper codes to invoices, files and receipts to keep recordsorganized and easily searchable.• Tracked business revenue and expenditures and reconciled accountsto maintain high accuracy.• Verified accurate record keeping processes, reducing financialinconsistencies.• Reviewed and processed employee expense reports and vendorinvoices for payment.• Identified accounting errors by developing cross-referencingdatabases.

Charlottesville, Virginia, United States

• Greeted and registered customers requiring service and directedautomobiles to service garage.• Accurately diagnosed and recorded service needs on work orders andprovided details to technicians.• Answered service department phone and responded promptly toquestions and messages.• Used ADP computer system to enter customer information, createservice records, order parts and develop cost estimations.• Advised management members on customer issues or mechanicalrepair problems.• Provided customers with estimation of repair costs and reasonabletimeline for completion of service.• Verified warranty plans and coverage and uncovered hiddenwarranties.• Worked effectively with repair staff and parts providers, stayingcurrent on availability and service processes.• Logged work orders and change orders into ADP database to trackjob status.• Maintained accurate and current customer account data withmanual forms processing and digital information updates.

Certificate - Dealership Accounting

Associate'S Degree, Accounting

High School Diploma, Major: Accounting