As a dynamic and accomplished professional, I bring extensive experience in customer success management and implementation, with a specialized focus on the Nexys software platform. Driving customer satisfaction and streamlining implementation are my focuses. With a deep comprehensive understanding of the Nexys platform, I have played a key role in the growth and development into the robust solution it is today, widely adopted by numerous organizations.

In my role as a Corporate Trainer, I focus on designing and delivering effective training programs that enhance employee performance and support our organization’s strategic goals. By working closely with various departments, I identify training needs and develop customized content that addresses skill gaps, reinforces company values, and promotes continuous learning. My responsibilities include facilitating in-person and virtual training sessions on a variety of topics, from… Show more In my role as a Corporate Trainer, I focus on designing and delivering effective training programs that enhance employee performance and support our organization’s strategic goals. By working closely with various departments, I identify training needs and develop customized content that addresses skill gaps, reinforces company values, and promotes continuous learning. My responsibilities include facilitating in-person and virtual training sessions on a variety of topics, from professional development to technical skills. I also create and manage engaging training materials and resources, leveraging both digital platforms and hands-on activities to accommodate different learning preferences. By tracking training outcomes and gathering feedback, I continuously refine our programs to ensure they are impactful and aligned with both employee growth and organizational objectives. Show less

As Sales Training and Development Manager, I create and manage training materials—including presentations, job aids, and e-learning modules—to support Loan Officers in loan origination. I lead new hire orientation, provide ongoing staff training, and collaborate with IT on usability testing and tech integrations. My focus is on fostering strong relationships, delivering excellent “customer service,” and coordinating training opportunities with investors to meet Loan Officer and market… Show more As Sales Training and Development Manager, I create and manage training materials—including presentations, job aids, and e-learning modules—to support Loan Officers in loan origination. I lead new hire orientation, provide ongoing staff training, and collaborate with IT on usability testing and tech integrations. My focus is on fostering strong relationships, delivering excellent “customer service,” and coordinating training opportunities with investors to meet Loan Officer and market needs.Technologies: BytePro Enterprise Origination Software, Microsoft 365, Microsoft Teams, Coda, Blend, Optimal Blue, Polly, DocMagic, Xactus, Loom, Stripo, HubSpot, Asana, Airtable, Google Meet, Google Docs. Show less

• Prepare and administer lessons, assessments and projects; focusing on real-life application and technology while addressing state standards. • Develop content and implement lessons and activities, which successfully incorporate differentiated instruction.• PLC leader responsible for conducting biweekly meetings, create focus calendars that help the community reach deadlines, design/edit common assessments, analyze student data, recommend remediation topics and materials… Show more • Prepare and administer lessons, assessments and projects; focusing on real-life application and technology while addressing state standards. • Develop content and implement lessons and activities, which successfully incorporate differentiated instruction.• PLC leader responsible for conducting biweekly meetings, create focus calendars that help the community reach deadlines, design/edit common assessments, analyze student data, recommend remediation topics and materials. Technological Skills:Google technologies (Google Drive, ONE Drive, Google Classroom, Microsoft Office Utilities, SIS Gateway, SMARTBoard Technologies, TI Interactive Graphing Calculators, Geometers’ Sketch Pad, MAP testing, Mathematica, Plato Courseware and Online Test-Prep (ex study island.com), Prentice Hall Online materials, Online Collaboration, Skype, PhotoShop, GradeQuick, OnCourse Systems for Education, PowerSchool, Equation Editor, PDA devices, Mac and PC comprehension. Show less

• Acquaint students to their coursework and communicating course and school requirements. • Employ synchronous and asynchronous tools to supplement course content. • Maintain regular office hours to be reachable by students and parents. • Track student progress and help students stay on pace to complete class by class end date. • Conference with parents of struggling students by phone or online • Grade student work and enter grades into an online grade book in a timely… Show more • Acquaint students to their coursework and communicating course and school requirements. • Employ synchronous and asynchronous tools to supplement course content. • Maintain regular office hours to be reachable by students and parents. • Track student progress and help students stay on pace to complete class by class end date. • Conference with parents of struggling students by phone or online • Grade student work and enter grades into an online grade book in a timely manner. • Contribute to and complete student report cards. • Communicate with teachers, administrators, and parents as needed. • Respond to student messages and discussions in a timely manner within school guidelines Show less

• Prepare and administer lessons, assessments and projects; focusing on real-life application and technology.• Manage large and small groups and various school related projects.• Develop content and implement lessons and activities, which successfully incorporate differentiated instruction.• Supervisory and lead teacher duties such as standardized test planning, scheduling, and mentoring new teachers.• Responsible for Evaluating/Recommending new mathematics materials and… Show more • Prepare and administer lessons, assessments and projects; focusing on real-life application and technology.• Manage large and small groups and various school related projects.• Develop content and implement lessons and activities, which successfully incorporate differentiated instruction.• Supervisory and lead teacher duties such as standardized test planning, scheduling, and mentoring new teachers.• Responsible for Evaluating/Recommending new mathematics materials and technological/online resources since 2003. • Perform yearly assessment of and update mathematics curriculum.• Coordinator and proctor of standardized testing and scheduling since 2002.• Advisor for various clubs including yearbook and REBEL (anti-tobacco organization) since 2002.• Representative and Assistant Coordinator on the Professional Development and Liaison Committees since 2006. Technological Skills:Microsoft Office Utilities, SMARTBoard Technologies, TI Interactive Graphing Calculators, Geometers’ Sketch Pad, MAP testing, Mathematica, Online Test-Prep (ex study island.com), Prentice Hall Online materials, Online Collaboration, Skype, PhotoShop, GradeQuick, OnCourse Systems for Education, PowerSchool, Equation Editor, PDA devices, Mac and PC comprehension. Show less