Subject matter expert ambulatory clinical operations, ambulatory scope of practice including advanced practice practitioners, clinical documentation, and EMR abstraction for transitions to Epic.

• Assisted in developing project plans and timelines for the ambulatory Epic go-live May 2015• Developed, implemented and supervised project for ambulatory abstraction, a 2.2 million dollar project, which currently ahead of plan and under budget• Researched and gathered data regarding advance practice provider regulations and billing practices in Massachusetts• Researched scope of practice guidelines for non-licensed clinical staff• Initiated “best practice” standards for the clinical staff in several practices• Assisted in performing critical analysis of current palliative care program• Assisted in analyzing and identifying industry trends related to palliative care and advanced practice provider utilization • Proactively worked with practices to identify opportunities to improve operational efficiency

• 24-hour responsibility and accountability for the delivery of professional nursing care• Coordinates and integrates services aligned with the strategic plan, mission and vision of Hallmark Health System• Develops, maintains and evaluates operational structures and processes to support nursing practice and promote optimal patient centered outcomes• Leads and promotes quality initiatives and compliance of standards and regulations set forth by regulatory agencies.• Collaborates with senior leadership on strategic planning for Hallmark Health System and the nursing departmentBuilds and sustains a culture of nursing excellence in pursuit of ANCC Magnet Status

Brigham and Women’s/Mass General Health Care Center• Worked collaboratively with senior hospital leadership, department administrators, medical directors, department chiefs and nursing leadership from BWH and MGH to craft and implement a vision of comprehensive ambulatory services in a convenient community location• Supervised and directed all aspects of clinical programs for new state-of-the-art ambulatory health care center from inception to opening in February 2009• Since opening, senior administrator responsible for oversight of all clinical programs in the health care center o Clinical complianceo Regulatory complianceo Standards for professional practiceo Physician partnerships/relationso Chair: Clinical Leadership Committee

• Responsible for supporting the Vice President of Ambulatory in developing a comprehensive ambulatory strategy • Provide leadership, strategy and planning support on a variety of ambulatory initiatives • Spearhead teams to identify, design and execute operational ambulatory improvement initiatives• Developed and implemented ambulatory standards, metrics and performance measures for ambulatory balanced scorecard• Work with clinical service leadership to develop annual capital budgets, manage capital allocations, execution of capital budgets and all required reporting• Provide internal consulting services to ambulatory operating departments on operational, regulatory, nursing and financial matters• Collaborate with nursing department and ambulatory practice areas to assure delivery of care is consistent with the mission, vision and standards of the BWH • Work with leadership to develop quality and safety guidelines and measures for ambulatory • Provide direct supervision and evaluation of Sr. Project managers for Ambulatory