• Review exception reports of approximately 300 employees for accuracy, verify availability of leave and proper documentation of time and attendance• Conduct self and internal audits • Provide management officials, HR, OWCP, and Employee Relations with statistical data relating to time and attendance concerns• Prepare reports for managers, supervisors, and Human Resources • Conduct briefings to disseminate information• Utilize electronic database to track employee attendance including SharePoint, webTA, Kronos/Workforce Central, eTAS• Provide customer service to TSA employees, stakeholders, FSD staff, passengers and airport employees• Distribute uniforms, parking passes, and badge applications• Maintain records and databases necessary to track overtime, uniforms, parking passes• Communicate with internal and external customersSupervisory Transportation Security Officer• Mitigating threats against civil aviation and other modes of transportation• Track attendance and overtime by maintaining employee time sheets and leave requests• Supervise approximately 20 team members in the transportation security screening functions including passenger and baggage screening areas• Facilitate and support a culture among LTSOs and TSOs of experience-based threat mitigation skills and capabilities• Resolve employee conflicts utilizing Model Workplace and Conflict Management methods and concepts• Ensure timely communication with the workforce through daily shift briefings• Perform daily shift maintenance on all screening equipment in both baggage and passenger screening areas• Resolve alarms by utilizing alarm resolution procedures• Report security incidents in oral, written and electronic formats• Resolve both passenger and employee complaints/concerns/inquiries• Prepare daily shift briefings for presentation to FSD and staff, stakeholders and team• Awarded on several occasions for special achievement, customer service, and innovation