Lori Swartz Email & Phone Number

Toronto, On, Ca

Director of Administration for retirement home of over 100 residents. Accounting, billing for all resident accountsPayroll for over 65 employeesHiring, on-boarding, and setting up administrative files for all employeesHandling benefits, insurance, and pension administration for all residents and employeesManager of several front desk receptionists

Markham, Ontario, Canada

• Provided administrative support to the EVP, Chief HR Officer and SVP, General Counsel, including calendaring, minute-taking, proofreading, expenses and invoice processing• Managed company onboarding and offboarding activities on a regular basis• Performed full-cycle recruitment and onboarding for interns • Maintained strict confidentiality and attention to detail, while efficiently carrying out all given duties• Member of the ESG Committee for sustaining top environmental, social and governance standards• Utilized UltiPro database system of all employees, to upload employment documents, support all HR Business Partners with incoming inquiries, and produce employment verification letters upon request• Supported company training programs and meetings using Learning Management System, Relias• Lead the company Social Committee, taking a lead role in the planning of seasonal company-wide events, and supporting company/department-wide conferences

Toronto, Ontario, Canada

• Assist WIL Coordinator with administrative tasks to prepare for her weekly classes• Assist Seneca students by offering 1:1 Resume and Cover Letter Critiques, and Mock Interviews• Conduct business development research to aid students in their job searches• Correspond with HR personnel from various organizations to encourage them to hire co-op students• Assist with student grading and collection of assignments• Liaise with Career Strategists to assist with virtual career workshops and events• Perform administrative tasks for the Seneca Works job portal, such as account and job approvals and general customer service

Brookside Court & Hilltop Place

• Organized and independently facilitated all group recreational programs on a daily basis to residents at two neighbouring buildings• Maintained relationships with entertainers, lecturers, and professional instructors to enhance programming • Recruited, supervised, and evaluated 3 co-op students per semester and several volunteers throughout the year• Collaborated with the Operational and Sales Team to create superior experiences for the residents• Trained in MySelfService, PeopleFluent, and Workday systems for personal scheduling, performance reviews, cheque requisitions, and invoicing for service providers

Thornhill, On

Assumed a lead role on all residence programs, special events, and Open Houses, including daily fitness and leisure activities, musical entertainment, and seasonal celebrations Recruited students and volunteers to assist with daily programs, special events, and outings Collaborated with professional entertainers, instructors, and vendors to deliver a variety of specialty programsParticipated in weekly management/monthly residents’ meetings, transcribing minutes and helping to develop action plans

Etobicoke, On

• Organized daily activities, in-house and marketing events and outings for residents• Advertised events and programs by designing attractive and detailed monthly calendars and newsletters resulting in increased resident participation• Recruited and supervised an Activity Assistant, as well as students and volunteers who assisted with programs, special events, and outings• Oversaw monthly departmental budgets through Excel spreadsheets, deciding which professionals to hire and supplies to purchase, handling invoices, and ensuring payments in a timely manner• Drove the company’s 16-passenger bus, equipped with handicapped seats and lift, on weekly outings to the mall, grocery stores, restaurants, parks, and movies

North York, On

• Trained to teach 4 seniors’ fitness classes per day, including seated, functional, Aqua-fit, and personal training through the American Council of Exercise course (run through Amica)• Collaborated with management team to deliver outstanding special events for the residents and community• Supervised 3 full-time Activity Assistants and 5 to 10 volunteers, managed their payroll, and evaluated their performance on a weekly basis• Managed departmental budget as well as all community fundraising initiatives• Drove the company’s 16-passenger bus to take residents on weekly outings and day trips

Woodbridge, On

• Created monthly newsletters and activity calendars, and developed a resident-run newspaper• Facilitated daily activities and special events to stimulate and entertain independent and assisted-living seniors• Conducted one-on-one Resident Assessments to welcome and learn about each resident, form goals and action plans, and followed up on their personal growth • Learned to understand and speak Italian in 3 months to communicate best with the residents

Graduate Certificate, Human Resource Management, Named To President'S Honour List For Fall 2021 And Winter 2022

Recreation And Leisure Services

Bachelors Of Arts With Honours, Humanities And Social Sciences