Lori Watson Email & Phone Number

United States

Petaluma, Ca

Leads a team of stellar account managers ensuring they provide the highest standard of service, quality and satisfaction. Coaches and develops the Account Managers to ensure they are delivering all core work in business planning, renewal, analysis and service with clients while supporting their block with market, product, wellness and compliance expertise. Responsible for the overall management and daily operations of the Account Management department while providing strategic direction to the… Show more Leads a team of stellar account managers ensuring they provide the highest standard of service, quality and satisfaction. Coaches and develops the Account Managers to ensure they are delivering all core work in business planning, renewal, analysis and service with clients while supporting their block with market, product, wellness and compliance expertise. Responsible for the overall management and daily operations of the Account Management department while providing strategic direction to the Managing Partner and Executive Team on the strategic direction of the entire department. Show less

United States

Provided knowledge and expertise to various organizations on the administration of long term care insurance claims.

• Led national teams of Claims professionals responsible for:  auditing claims  documentation and implementation of standard operating procedures and staff training management of complex claim handling scenarios and training of claims adjudication staff

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate Of Science - As, Medical Assisting

Education record