Lori Ashworth Email & Phone Number

Milwaukee Wi

C.A.R.E VALUESCOMMITMENT to our clients, company & communityACCOUNTABILITY for our actions & resultsRESPECT for ourselves & othersEXCELLENCE in all we do"We CARE like we own it"

Milwaukee Wi

Answered phone calls from customers and account managers, placed new orders, trouble shoot product and resolve customer concerns, directed requests via phone, fax, email or other means as needed.Possess the ability to prioritize, organize, and pay close attention to detail. Proficient in operating general office equipment: multi-line phone, fax machine, scanner, and copier.During my time at Grainger I was promoted to the inside single point of contact for 3 national multi-million-dollar accounts. In addition, I resolved 95% of billing issues within six months, retaining loyalty and retention with large commercial account in Wisconsin.I provided a seamless personalized experience both internally and externally through expertise, ownership, accountability, and responsiveness to my customer. Working with many vendors I developed trusted relationships to quickly find & expedite orders. I was the “go to” person for expediting product ensuring timely delivery.Truly enjoyed planning and coordinating staff meetings and special events such as retirement lunches, holiday parties on a local /district level or employee appreciation gift cards were also part of my responsibilities.I maintained weekly reporting for branch productivity sending the report to Corporate every Monday morning as well as providing maintenance of all filing while logging dated material and determining what should be shredded or archived.Administering the use of the branch purchasing card and managing the office supplies to ensure proper inventory levels was a regular function. My responsibilities also included mentoring 4 new customer service agents under my sales team leadership and supervised new hires in procedures such as entering time and data into the system as well as reviewing order entry. This saved time of the branch manager to better utilize their training with each new team member.

Mequon Wi