Accountable for the overall leadership, management, development, and quality of mortgage operations for the Company. Provide strategic oversight and management direction for the operations functions including regulatory compliance, processing, underwriting, closing, post-closing and funding. Provides effective and efficient customer service in accordance with the Company’s policies and service level agreements and continuous process improvement within department. Works collaboratively with… Show more Accountable for the overall leadership, management, development, and quality of mortgage operations for the Company. Provide strategic oversight and management direction for the operations functions including regulatory compliance, processing, underwriting, closing, post-closing and funding. Provides effective and efficient customer service in accordance with the Company’s policies and service level agreements and continuous process improvement within department. Works collaboratively with senior business leadership in other areas of the organization to set strategic direction and delivery. Ensures that business operations support budgeted sales and revenue generation.• Motto Mortgage Operational Excellence Award 2020 Show less

Recruit and onboard agents. Met with real estate agents and assessed their real estate business goals and needs to meet and exceed them.

National Mortgage Field Services Company

A top producer of residential mortgage loans, generated from an extensive network of Realtors, former clients, branch referrals and progressive networking. Exceptional ability to forge valuable relationships with cross-industry peers. Deliver seamless application and closing services to clients. Eagerly share industry expertise with peers. Collaborate with management on building and expanding the Chase brand.

Expanded company’s presence in the marketplace by developing relationships with commercial and residential Realtors and lenders. Enhanced personal visibility and company recognition by delivering presentations, workshops and participating in social events, seminars and outings. Also, enhanced personal / company brand by organizing and delivering training seminars for Realtors and real estate attorneys (CEU credits). Expanded additional marketing channels by building strong networks through… Show more Expanded company’s presence in the marketplace by developing relationships with commercial and residential Realtors and lenders. Enhanced personal visibility and company recognition by delivering presentations, workshops and participating in social events, seminars and outings. Also, enhanced personal / company brand by organizing and delivering training seminars for Realtors and real estate attorneys (CEU credits). Expanded additional marketing channels by building strong networks through association activities. Show less

Successfully led the marketing and sales of homes in 14 residential communities, employing a team of 16 sales associates. Interfaced with all department managers from design through construction. Invited to participate in home designs, pricing, and style based on market demands. Guided sales team in marketing, sales initiatives, prospecting, lending, negotiations, closings, and resolution of buyers’ concerns. Achieved team sales of 294 homes, generating more than $73 million in… Show more Successfully led the marketing and sales of homes in 14 residential communities, employing a team of 16 sales associates. Interfaced with all department managers from design through construction. Invited to participate in home designs, pricing, and style based on market demands. Guided sales team in marketing, sales initiatives, prospecting, lending, negotiations, closings, and resolution of buyers’ concerns. Achieved team sales of 294 homes, generating more than $73 million in revenue. Led weekly sales meetings for 50 associates, including training and orchestrating sales contests. Developed company’s first formalized sales training program, which was expanded nationally within six months.  Created and launched the first company annual Realtor field construction training program, with 150 Realtors in attendance, and product/community training event for over 400 Realtors. Show less

Consistent top performer, recognized for outstanding marketing and sales of semi-custom built homes, in upscale neighborhoods. Often commended for market and product knowledge. Excelled in sales performance through extensive networking and participating in industry events. Developed long-term relationships with current / former clients, Realtors, and centers of influence. Highlights: Consistently averaged 70+ home sales annually, producing $120 million in total revenue; top sales agent… Show more Consistent top performer, recognized for outstanding marketing and sales of semi-custom built homes, in upscale neighborhoods. Often commended for market and product knowledge. Excelled in sales performance through extensive networking and participating in industry events. Developed long-term relationships with current / former clients, Realtors, and centers of influence. Highlights: Consistently averaged 70+ home sales annually, producing $120 million in total revenue; top sales agent with 96 homes sold and over $20 million in revenue for 2006. BIA Top Ten Builder Representative Award in Central Ohio from 2001-2006 Earned top customer service award each year with rating of 90% plus. Appointed as the 2005 Co-chair of the Columbus Board of Realtors ‘Builder-Realtor Alliance Committee’ based on industry involvement and excellent leadership skills. Organized, planned and led monthly meetings for over 300 members. Show less