Lori A. Smith Email & Phone Number

United States

Worldwide

I provide Business Consulting Services for small- to mid-size businesses helping their leaders to clearly identify their ideal client and where they can find a lot of them. Once identified, I assist them in creating powerful marketing messages and determining the most effective marketing platforms and channels to maximize high-quality lead generation and sales funnels. I also assist the Business Leaders in developing and implementing S.M.A.R.T. goals and tracking Key Performance Indicators (KPIs) for analyzing performance in every area of their business.Based on the analyses, I help the Business Leaders develop and implement end-to-end business strategies, processes and tools designed to maximize revenue, profit and the exceptional customer service experience. Using accurate monthly, quarterly and annual Cash Flow Forecasts, Profit and Lose Statements and Balance Sheets, I help the Business Leaders analyze and optimize their sales, marketing, operations and customer service processes and tools.Additionally, I help Businesses Leaders hire, train, coach and mentor the Sales and Marketing Representatives to develop high-performing sales and marketing teams that meet and exceed revenue and profit goals using a highly effective, unique and proven sales system that achieves an 85 - 90% close ratio.I also provide group and 1-on-1 Coaching for Sales Representatives that are committed to achieving a Quantum Leap in exceeding monthly, quarterly and annual quota plans, consistently, while having a life.

Pittsburgh & Western Pennsylvania

• Developed a full-service, custom homes & light commercial company that designed and built custom homes - $450K-$600K, home renovations - $50K-$250K and commercial renovations - $50K-$200K• Profit Margin: 20-30% with 100% customer satisfaction and 0% warranty claims• Provide residential & commercial renovation, new build, interior design and project management services• Assist clients in establishing budgets, avoiding costly mistakes and budget overruns• Hired, coached and project managed a highly skilled, architectural, interior & exterior design, sub-contractor, vendor and supplier team consisting of more than 50 companies• Completed complex structure design, exterior and interior design and construction on $1M- $2M custom homes • Developed and implemented strategic plans, processes, tools and systems for all areas of the business• Reduced marketing costs by implementing a referral system from the customer base and real estate community• Developed cash flow forecasts, profit & loss statements and balance sheets for optimizing team processes

Worldwide / National

WORLDWIDE SALES & MARKETING DIRECTORI spearheaded a $12M worldwide audio and videoconferencing product & service business in less than 2 years. To accomplish these results, I hired, trained, coached and led a worldwide sales and technical applications engineering team, researched market trends, customer requirements and competitive offerings to innovate and refine the product and service offering, and designed and implemented global sales and marketing strategies to achieve revenue and profit goals. Additionally, I developed, implemented and optimized quota, compensation and incentive plans to maximize revenue, and reduced marketing costs by developing and implementing marketing strategies targeting global customers and prospective customers. I was also responsible for developing and implementing sales, marketing and customer training programs to develop a world-class sales, marketing and customer service team.NATIONAL STRATEGIC SALES PLANNING & OPERATIONS DIRECTORI was responsible for all sales planning and operations for the national audio and videoconferencing business unit for 2 years achieving a 100% of quota in FY02 and 98% of quota in FY01 for a $510M quota plan with a $50M expense budget for a 425 person outside and inside sales team. Additionally, I designing the regional sales strategies and developed and implemented national sales training programs to achieve revenue and profit goals. I hired, developed and coached a high-performing national strategic sales operation team that implement the regional sales strategies and training programs. To develop effective sales strategies, I analyzed sales performance data and market trends to identify and implement changes to optimize the sales process, and collaborated with Finance to develop staffing strategies to achieve revenue and profit goals on budget, and Commissions Accounting to develop commissions and incentive plans to maximize revenue.

M.S, Electrical Engineering

Graduated with a 4.0 while working a full-time professional job

Bs, Electrical Engineering

Activities and Societies: President of Eta Kappa Nu, Penn State's Electrical Engineering Honor's Society - elected by my peers senior.