• Provide oversight for clinical training, Employee Health & Safety and clinic operations in nine locations: 7 direct reports, 70 medical providers, 10 behavioral health providers, 200 clinical and non-clinical support staff• Recommend, develop and implement policies that increase the safety of patient care and comply with regulatory requirements• Develop business plans, seek support and initiate of new lines of business • Maintain relationships with payers to achieve expected clinical quality targets • Provide guidance for ancillary services, facilities, supply chain and corporate compliance• Lead primary care division in meeting the revenue, clinical quality and patient satisfaction targets• Develop and implement strategies to increase provider and staff engagement• Increase the organization’s visibility and support the mission to provide care for the community• Monitor and address patient safety issues, direct action plans to address areas of improvement

• Established new clinic consisting of primary care and specialty turn-key operation: 7 physicians and 25 support staff • Implemented new Care Team Model to decrease patient cycle times and increase patient satisfaction

• Directed business, technical and support services for 4 primary care clinics, 15 providers, 2 supervisors and 60 staff • Planned, organized and implemented LEAN events (including 3P Event) and PDSA activities • Provided management oversight for hospital based Sleep Lab and 5 associated Sleep Clinics • Interim Co-Director of Nursing for Providence Physician Group

• Responsible for operational oversight of Family Childbirth Center including lactation support and childbirth/parenting education departments; 8 physicians, 6 midwives, 2 managers and 60 staff • Lead implementation of Institute for Healthcare Improvement practices to decrease risk and litigation • Presented Risk Management Review Presentation to Executive Team and hospital Board of Directors; obtained over $500K in capital funds to increase safety for staff and patients • Lobbied and successfully implemented Centralized Maternal Fetal Monitoring system to decrease risk of negative outcomes • Implemented L&D RN Residency program to decreased agency staff costs by $10K per month

• Responsible for start-up of Wound Healing Institute • Marketed local medical practices to increase referrals; 300 new patients in first year of operation

• Provided oversight of clinical work teams in 3 locations including travel immunization clinic, radiology, physical/occupational therapy and drug testing services, 6 physicians and 20 staff • Developed program of staff cross training in order to eliminate agency costs, saving over $10K annually