Primary liaison between ICP and its physician members working to develop a strong working business relationship to ensure positive, productive quality healthcare in a rapidly changing medical environment. Provides outreach support and information to the Provider member by responding to Provider needs and works to facilitate resolution to the Provider’s satisfaction.

Manage a team of five (5) Risk Control Resource Center Administrators responsible for daily operations which support Risk Control across the country. Work with remote and internal team members to coach and develop skill sets. Oversee daily support and process operations for Travelers Risk Control group. Respond to customer’s questions and partner with Travelers Customer Advocacy group to enhance customer’s experience.

Provided administrative support to the President of National Property and Senior Leadership team of eight (8). Created and analyzed weekly production reports, documented underwriting Risk Review data, developed presentations, onboarded new employees, managed domestic and international travel arrangements, processed expenses, managed systems and equipment orders for the department, and coordinated meetings and training seminars.

Responsible for Specialty Claims loss reporting, claim analysis, issuing loss reporting notices, responding to claim queries and facilitation of all Specialty Claims reinsurance audits. Served as direct liaison with reinsurance partners.

Responsible for managing the day to day operations and workloads for the underwriting support staff. Coordinated reinsurance renewal meetings and audits for the Chief Underwriting Officer. Managed Chubb Professional Group administrative team (Staff of 6). Scheduled reinsurance audits within Simsbury branch. Established meeting schedules, including pre-audit and audit wrap-up meetings. Coordinated information needs (e.g., loss runs) with Claims Coordinator and Reinsurance Accounting. Provided… Show more Responsible for managing the day to day operations and workloads for the underwriting support staff. Coordinated reinsurance renewal meetings and audits for the Chief Underwriting Officer. Managed Chubb Professional Group administrative team (Staff of 6). Scheduled reinsurance audits within Simsbury branch. Established meeting schedules, including pre-audit and audit wrap-up meetings. Coordinated information needs (e.g., loss runs) with Claims Coordinator and Reinsurance Accounting. Provided timely agency producer updates. Managed administrative support for Special Counsel/Branch Manager. Coordinated special Simsbury branch meetings and events. Show less

Responsible for administrative support for the Specialty Insurance Chief Operating Officer, Chief Underwriting Officer, and Simsbury Branch Manager Managed executives’ calendar, travel arrangements, tracking and submission of expenses.

Responsible for Chubb agency producer codes and updates; pre-underwriting for Employment Practices Liability for Law Firms line of business. Provided agency services and underwriting support for Simsbury Retail and Wholesale Operations. Managed changes in address and other information, such as licensing of Chubb-writing companies. Performed pre-underwriting functions for insurance applications. Maintained insured files. Served as liaison to brokers.