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@verdegroup.com
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Lori Childers is listed as Customer Experience (CX) Expert | Independent Consultant | Aesthetic “geek” and "word nerd" | Former Proposal Manager that knows what it takes to win RFPs based in New Bern, North Carolina, United States. AeroLeads shows a work email signal at verdegroup.com and a matched LinkedIn profile for Lori Childers.
Lori Childers previously worked as Vice President Client Solutions at Verde Group and Proposal Manager at Hitachi Consulting Government Solutions. Lori Childers holds Bachelor Of Mathematics, Mathematics, Business Administration, Computer Science, Accounting, Finance, Organizational Behavior from University Of Waterloo.
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I've had a full career, starting with IT at CP Rail followed by EDS, then moving into business management consulting with Celerant Consulting (later acquired by Hitachi Consulting), then proposal management (responding to RFPs), and most recently market research with the Verde Group. I was born and raised in Canada but met an America and now call North Carolina my home. After 8 years working in market research with a wonderful company, I've decided to prioritize my health and family to this precious time we have on earth. I cherish my morning walks, travel with my husband and exploring new countries/food/wine with him and close friends. Nights and weekends are now spent relaxing at home and not in front of a computer. However, I still want to contribute and add value to this world by working on a part-time/consulting basis. I am ....1) A Customer Experience (CX) Specialist with a passion for driving customer satisfaction and loyalty. With extensive experience managing large-scale CX market research projects for Fortune 100/500 companies across diverse industries, including retail, logistics, agriculture, pharmaceutical/medical equipment, and insurance/finance, I understand how to build a market research strategy to gain valuable insights to improve CX.2) Skilled at both qualitative and quantitative analyses, allowing me to conduct comprehensive operational assessments of people, processes, and technology within organizations. This holistic approach enables me to identify areas for improvement and recommend targeted solutions to enhance the overall customer journey.3) Focused on translating data into meaningful and actionable insights. 4) Open to leveraging new technology like AI, data mining, and business collaboration tools to deliver more comprehensive results to customers much faster than traditional methods.5) Most productive working in collaborative environments with other high achievers that love working together at the highest standards, focused on results for the customer vs. their own recognition.6) Passionate about staying at the forefront of industry trends.7) Dedicated to continuous learning and professional development, enabling me to leverage the latest CX strategies and technologies to create meaningful and impactful customer experiences.8) Crazy about using exactly the right words, the right aesthetics, and creating polished, professional, error-free deliverables.Let's connect to explore how my CX expertise can help drive your organization's success and the success of your client's organizations.
Listed skills include Management Consulting, Program Management, Proposal Writing, Management, and 33 others.
A career timeline built from the work history available for this profile.
New Bern, North Carolina (remotely Support U.S. projects)
Manages Verde’s large Customer Experience (CX) market research client engagements for Fortune 100/500 companies spanning a variety of industries including retail, logistics, agriculture, farming/construction equipment, pharmaceutical/medical equipment, and investment/banking/insurance. Specializes in global projects and understanding and embracing cultural.
Manages the proposal development/response process for the Hitachi Consulting Government Solutions, Aerospace and Defense, and Public Sector teams in support of US and Canadian Government and DoD/DND pursuits. Manages and develops responses to Requests for Proposal (RFPs), Requests for Service (RFSs), and Requests for Information (RFIs) from the.
Celerant Government Services
Manages the proposal development/response process for Celerant Government Services, Inc. following Shipley and other industry best practices. Scope of responsibilities includes traditional proposal management tasks but also actual proposal content writing, creation of win themes, graphics, bases of estimate, and proposal pricing. Works with small and large.
Various
Work on-site with clients across a broad spectrum of private and public sectors including pharmaceutical, chemical, and federal government. Provide analysis and consulting services by working closely alongside client teams to assess the "current state", document opportunities to eliminate inefficiencies and provide cost savings, and develop/implement.
Raleigh-Durham, North Carolina Area
Managed global deployment of Unicenter Network and Systems Management release R11.1.
Raleigh-Durham, North Carolina Area
Responsible for four contracts (combination of time and materials and fixed price) for the US Postal Service (USPS). Total contract value (TCV) was in excess of $105 million. Through well-established procedures and a Sarbanes-Oxley compliant QA process, achieved 100% on-time completion of deliverables, monthly financial outlooks, and customer invoicing..
Raleigh-Durham, North Carolina Area
Relocated from Canada, at EDS' invitation, to join start-up management team for a newly won contract to provide outsourced IT support to the USPS. Provided internal consulting to start-up help desk management team regarding hiring practices, use of knowledge repositories, agent monitoring, key performance indicators, and implementation of other best.
Toronto, Canada Area
Toronto, Canada Area
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Lori Childers is listed as Customer Experience (CX) Expert | Independent Consultant | Aesthetic “geek” and "word nerd" | Former Proposal Manager that knows what it takes to win RFPs.
AeroLeads has found 1 work email signal at @verdegroup.com for Lori Childers.
Lori Childers is based in New Bern, North Carolina, United States.
Lori Childers has worked for Verde Group, Hitachi Consulting Government Solutions, Celerant Consulting, Electronic Data Systems, and Canadian Pacific Railway.
You can use AeroLeads to view verified contact signals for Lori Childers, including work email, phone, and LinkedIn data when available.
Lori Childers holds Bachelor Of Mathematics, Mathematics, Business Administration, Computer Science, Accounting, Finance, Organizational Behavior from University Of Waterloo.
Lori Childers is listed with skills including Management Consulting, Program Management, Proposal Writing, Management, Business Process, Leadership, Business Process Improvement, and Project Management.
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