Lori Ciccone Email & Phone Number

York, Pennsylvania, United States

● Worked with a team to craft custom visual solutions for local and national clients and managed the resulting sign projects from inception to installation● Oversaw a high volume of projects achieving three times the average project revenue for a first year FS project manager● Acted with urgency to address and resolve issues and adjust project plans, budgets, and timelines as needed

Harrisburg, Pennsylvania Area

● Conducted site tours, participated in sales blitzes, and designed promotional packages to maximize hotel revenue● Worked with sales team to develop client appreciation events and initiatives● Managed account relationships and served a variety of clients in both social and corporate markets● Planned and coordinated the venue’s execution of social events, meetings and conferences of varying complexity for a variety of businesses, organizations, and individuals● Served as manager on duty for the hotel as required

Virginia Beach, Va

● Orchestrated all private and club-sponsored functions, ranging from business meetings to charity gala events at member- owned full service country club● Served as primary contact with clients, preparing proposals, determining special needs and resolving any issues● Negotiated agreements with rental companies, entertainers, and vendors● Worked with member committees and management team to develop club events and improve member services● Consistently met and exceeded monthly catering sales budget● Recognized as Team Leader of the Year in 2010

Virginia Beach, Va

● Hired, trained, supervised, and motivated ~20 team members to ensure complete preparation for and proper execution of all events at the Princess Anne Country Club● Worked with chefs and purchasing director to procure necessary equipment and supplies for each event● Improved service quality and consistency by increasing training for banquet staff● Reduced labor costs by efficiently scheduling team

Virginia Beach, Va

● Managed staff schedules, guest reservations, restaurant communications and other daily operations needs

York, Pa

● Supervised the professional waitstaff at the Box Hill Dinner Club● Created server training manual, screened and interviewed potential waitstaff, completed post-hire evals