Lori Manley Email & Phone Number

Irving, Texas

• Provided HR support successfully after a crash course in company processes and HRIS software during a 2-month temporary assignment.• Data entry of sales employee mileage logs for payment.• Assisted with payroll check and W2 verification and distribution.• Processed new hires, including direct deposit information, and terminations in HRIS software (ExponentHR).• Created new hire payroll folders; Pulled/filed employee term folders.• Filed all reviewed/processed payroll related documents in employee folders.• Assisted newly eligible employees with benefit enrollment, answered employee questions and resolved enrollment issues.• Initiated worker compensation claims with insurance representative.

Fort Worth, Texas

• Developed, enhanced, tested and supported a COBOL DB2 pension mainframe software application for American Airlines and Sabre.• Reviewed the summary pension credits (USERRA) report for accuracy; researched and revised anomalies in the data, if required, to ensure each calculated credit was fair and equitable. Quickly became subject matter expert and the “go to” person for questions related to USERRA.• Demonstrated discretion when projects required personal access to files containing confidential employee data. • Coordinated integration and user acceptance testing, implementation and ongoing support activities for dividing a pension benefit due to divorce (QDROS) which reduced the client’s work load.• Mentored new members of the information technology application team to broaden their understanding of coding assignments to increase productivity.• Utilized Crystal Reports to automate the creation of employee specific documentation (vested term letters) for Sabre client; Executed process per client request; printed and performed data validation of end product before delivering to client.• Collaborated with American Airlines pension benefit staff in the development and support of software solutions meeting their business needs.• Researched, analyzed, corrected data and production issues.Produced solutions using COBOL II, DB2, JCL

Fort Worth, Tx

• Developed, tested, and implemented programs and supported various mainframe software applications. • Created, revised and submitted required project documents for the pension application certification project; coordinated the coding, integration testing and implementation efforts. • Analyzed and redesigned the batch spending performance report processing to improve run time efficiency by 40% ensuring reports were available to department staff by 8 am each morning during the 5 day monthly accounting close. Served as the lead analyst and “go to” person for report processing.• Participated as a team member performing data verification and reconciliation of employee pension benefits increasing data accuracy by 32%.• Proposed, designed, and implemented the online table user report specifications project resulting in a flexible and efficient monthly report creation process to meet client needs.• Directed the multi-hosting activities for a financial planning and control software application for a major Canadian airline; coordinated tasks for a peak staff of 12 programming professionals; developed and tracked a detailed project plan.• Coordinated enhancement projects requested by client and on-going support activities for a team of programming professionals.Produced solutions using COBOL II, DB2, JCL.

Bachelors Of Science, Business Administration; Business Info Systems Sequence

Activities and Societies: BIS (Business Information Systems) Club, Caterpillar Scholar and Intern

Associate'S Degree, Accounting