Experienced Business Intelligence Manager with specialized skills in data analytics and CRM administration. Proven skills in Client Management utilizing data driven insights to support better business initiatives. Working closely with clients on Data consolidation and implementation of advanced Dashboards. Proficient in yield and revenue management, utilizing predictive analytics to improve operation effectiveness and drive annual revenue increases. Working closely with internal departments to understand and modify consumer behaviour with a focus on revenue growth and client service. Applying data visualization platforms in bench-marking and competitor price analysis allowing better understanding of the market place. Lori presents data effectively and efficiently ultimately building credibility and helping the client drive change. Prior to starting her role with Indigo Lori worked as the Business Analyst for Bell Business markets for 12 years, improving and standardizing their excel models, building and updating next generation Dashboards and managing all aspects of their CRM tool Salesforce.com.Lori is a strong professional with a Master's degree focused in Business Analytics from York University - Schulich School of Business. "Without data you are just another person with an opinion"