Lori Felder, Cia Email & Phone Number

Harrisburg, Pennsylvania Area

Directs day-to-day operations of internal audit function. Reports to Audit Committee. Manages two audit professionals, and outside service providers.Responsible for preparing and implementing a risk-based audit plan to assess, report on and make recommendations for improving Pennsylvania National Mutual Casualty Insurance Company, its subsidiaries and affiliates key operational, financial and compliance activities, as well as internal controls. Responsible for identifying and… Show more Directs day-to-day operations of internal audit function. Reports to Audit Committee. Manages two audit professionals, and outside service providers.Responsible for preparing and implementing a risk-based audit plan to assess, report on and make recommendations for improving Pennsylvania National Mutual Casualty Insurance Company, its subsidiaries and affiliates key operational, financial and compliance activities, as well as internal controls. Responsible for identifying and assisting in documenting existing internal financial reporting controls, new internal controls, and auditing the compliance with such internal controls. Key role in assessing the Company’s compliance, as applicable, with the requirements of the Annual Financial Reporting Requirements regulations (aka Model Audit Rule). Assures that the Company’s procedures, policies and internal controls meet or exceed financial reporting and regulatory requirements to protect the Company’s assets from unanticipated loss, provide accurate and verifiable financial information, and receive an optimal level of economy and efficiency from the Company’s' resources.Communicates and coordinates Audit Committee agenda with the Chairman. Prepares reports, presentations and training sessions for Audit Committee meetings.Hire, train, motivate, evaluate, and retain a team of professional staff, including outsourced staff to meet audit plan.Directs and monitors the activities of staff by assigning areas to audit, outlining audit procedures to be performed, and evaluating the quality work of the internal audit department.Ensures that audits are conducted according to audit standards, sufficient evidence is obtained, procedures are properly documented to support audit findings, and that quality recommendations are made.Interacts with both internal and external customers at all levels. External customers include state insurance regulators, external auditors, and consultants. Show less

Harrisburg, Pennsylvania, United States

Harrisburg, Pennsylvania Area

All Governors shall become familiar with the Chapter Bylaws, and shall strive to attend every Planning and Board meeting so as to offer considered judgment on matters presented.

Harrisburg, Pennsylvania Area

Preparing and submitting the Quarterly and Annual IAR-1 reports in accordancewith current guidelines and procedures.Meeting with the chapter Fiscal Officers regarding the financial review findingsand recommendationsReporting audit findings and recommendations to the Fiscal Officers, board andchapter on a quarterly basisDocumenting recommended improvements to internal control weaknessesNotifying the chapter of any weakness in financial structure and… Show more Preparing and submitting the Quarterly and Annual IAR-1 reports in accordancewith current guidelines and procedures.Meeting with the chapter Fiscal Officers regarding the financial review findingsand recommendationsReporting audit findings and recommendations to the Fiscal Officers, board andchapter on a quarterly basisDocumenting recommended improvements to internal control weaknessesNotifying the chapter of any weakness in financial structure and recommendingimprovements Show less

Cleveland/Akron, Ohio Area

Directed day-to-day operations of financial, compliance, and operational internal audit function. Reported to Chief Audit Executive. Managed four audit professionals. VP & Director of Internal Audit (2014 to 2016) Director of Internal Audit (2009 to 2014) • Developed risk-based audit plans ensuring proper audit coverage and identified key risks. Identified and assessed the audit universe and auditable entities. Planned resources necessary to complete the audits. Presented… Show more Directed day-to-day operations of financial, compliance, and operational internal audit function. Reported to Chief Audit Executive. Managed four audit professionals. VP & Director of Internal Audit (2014 to 2016) Director of Internal Audit (2009 to 2014) • Developed risk-based audit plans ensuring proper audit coverage and identified key risks. Identified and assessed the audit universe and auditable entities. Planned resources necessary to complete the audits. Presented plans to Chief Audit Executive for review and approval by Audit Committee. • Oversaw the conduct and performance of financial, compliance, and operational audits. Coached and empowered audit management and staff in engagement planning, fieldwork, and reporting phases of the audit.• Designed audit tools and techniques (programs, documentation, heat maps, ratings, root cause analysis, consideration for fraud, and final audit report).• Implemented quality assurance and improvement program and conducted self-assessment to ensure audits were performed in accordance with standards and expectations.• Implemented paperless audit management system.• Completed senior management reports which created transparency and ensured that the audit activity added value and aligned with company strategies and goals. • Completed audit committee report inserts for financial, compliance, and operational audit group which created transparency noting risks identified, audit plan progress, resource requirements, status of corrective action plans, and audit dashboard metrics.• Obtained independent validation that Audit Department conformed to the IIA’s International Standards for Professional Practice of Internal Auditing (Standards).• Established training and reference library to guide, motivate, and develop staff; and to keep the department abreast of current pronouncements and practices.• Provided value-added consultations: OFAC, whistleblower hotline; FASB 944 DAC; GRC system. Show less

Cleveland/Akron, Ohio Area

Set up and established the internal audit department in 2005. Reported to Chief Financial Officer / VP & Treasurer / Chief Internal Controls Officer. Managed two audit professionals. • Created Audit Charter, established policy & procedures, implemented methodologies and practices, and brought in skilled resources.• Educated members of the organization about the role and responsibilities of the Internal Audit function.• Developed audit plans based on a company-wide risk… Show more Set up and established the internal audit department in 2005. Reported to Chief Financial Officer / VP & Treasurer / Chief Internal Controls Officer. Managed two audit professionals. • Created Audit Charter, established policy & procedures, implemented methodologies and practices, and brought in skilled resources.• Educated members of the organization about the role and responsibilities of the Internal Audit function.• Developed audit plans based on a company-wide risk assessments and inquiries with senior management ensuring accomplishment of the department's mission and complete audit coverage.• Developed audit programs and executed audits of various domestic and international functions, departments and projects. Led the audit team conducting financial, compliance, and operational audits which provided independent assurances of the company’s risk management, control, and governance processes.• Completed quarterly senior management reports which created transparency and ensured that the audit activity was adding value and aligning with company strategies and goals.• Assisted with the hiring of resources and the implementation Sarbanes-Oxley compliance; creating a separate SOX department.• Worked with team performing Sarbanes-Oxley assessments by working with process owners to document all relevant processes and internal controls using flowcharts and narratives. Tested key financial controls and ensured that any deficiencies noted were remediated and retested.• Met with Irish Financial Services Regulatory Agency regarding local operations and practices. Provided assurances as requested. Show less

Appointed by regulatory authority to consult on liquidation proceedings. Reported to Controller of OH Department of Insurance Liquidation Office.• Performed forensic investigation contributing to the recovery of company funds.• Managed the completion of more than 4,500 policy audits. • Maintained and accounted for cash and investment accounts amounting to $30M.

Supervised two departments. Reported to Senior Audit Manager. Managed two audit professionals and four quality verification specialists. • Control & Analysis Department – Planned audit schedules and supervised audit staff performing financial, compliance, agent office, and operational reviews. Accomplishments included improving efficiencies and increasing equity on policy exposures, implementing a fixed asset system, streamlining operations by 33%.• Quality, Testing, Training… Show more Supervised two departments. Reported to Senior Audit Manager. Managed two audit professionals and four quality verification specialists. • Control & Analysis Department – Planned audit schedules and supervised audit staff performing financial, compliance, agent office, and operational reviews. Accomplishments included improving efficiencies and increasing equity on policy exposures, implementing a fixed asset system, streamlining operations by 33%.• Quality, Testing, Training Department – Set up department that increased product quality, data integrity, and system efficiencies. Performed assessments and met with management and provide a monthly analysis of productivity, quality assessments, and personnel training needs. Show less