Lori English Email & Phone Number

Concord, North Carolina, United States

Helping people MOVE OUT, MOVE IN, and MOVE ON with ease.

Concord, Nc

Chaos to Calm is now part of WayForth. To learn more about their services please visit WayForth.com.Chaos to Calm was founded after I completed 19 personal moves, managed four corporate moves and then had to move my mom while she battled fronto-temporal dementa. What is dread to others in organizing, managing and executing relocations is an action packed, fun-filled adrenaline rush for me. Following two decades of positions in marketing and finance for manufacturing and financial services firms, I decided to leave the corporate world and follow my passion. I obtained my certification as a Senior Move Manager (SMM-C) and established Chaos To Calm so I could serve older adults and their families with any or all aspects of transitioning from one home to another, living more comfortably in their current home or cleaning out the home of a loved one who has passed. The amazing CTC team and I compassionately and efficiently did whatever it took to help our clients meet their goals. We sorted, organized, packed, recommended what to move/sell/donate/gift/toss, filled up dumpsters, oversaw movers, unpacked, set up new home (including making the beds and setting the clocks!), listened to their stories, helped them sell items no longer needed or wanted, coordinated donations, along with anything else that needed to be done to successfully and smoothly get them through their home transition. We were lucky to work for hundreds of incredible people who often came to consider us a part of their extended family. The relief and calm that we brought them brought me more joy than you can ever imagine.

Charlotte, North Carolina Area

- Responsible for new business development and market awareness of company- Successfully managed and completed all aspects of client moves - Updated, enhanced and created documentation and client tools

- Coordinated customer events and tradeshows in the US, Europe and Asia including the grand opening ceremony of a new manufacturing facility in Kaiping, China, tradeshows in Germany and Thailand, and numerous US based sporting events. - Managed annual three day leadership event attended by 75 employees. Responsible for all planning and management from securing the location to guest speakers, team activities to post event surveys. - Responsible for creating, introducing, and managing global and regional marketing campaigns to support business initiatives. Campaigns consist of multiple components including internal and external communications, training materials, videos, memory cards, banners, contests, and newsletters. - Developed and launched global customer and employee surveys, perform analytics, lead results meetings, monitor and communicate post-survey progress.- Wrote and published global press releases and trade interviews.- Managed corporate headquarters relocation including new space remodeling and set-up, furniture purchase, employee and supplier communications, actual move, and post move details.

- Provided broad-based marketing communications support for 70 branch locations across the US and Canada successfully developing and implementing a consistent cadence of internal and external communications.- Created marketing collateral including literature, email and mail campaigns, training materials, newsletters, and executive and commercial presentations.- Redesigned and expanded intranet site creating a dynamic vehicle for employee communication.- Developed a comprehensive product guide tool that improved efficiency, accuracy, and professionalism of the commercial team. - Managed numerous tradeshows within the US and Canada and annual leadership meeting which included 100 employees and 105 supplier representatives. Leadership meeting coordination included logistics, supplier tradeshow, casino night, awards ceremony, and training sessions.- Designed a tradeshow booth system that creatively displayed products, maximized booth traffic, and could be easily reconfigured to meet the needs of different booth sizes and shapes.

- Directed all marketing activities with a key focus on improving brand awareness and database development. - Created interactive quoting and pricing tools designed to improve efficiency, accuracy and professionalism of the sales force.

- Successfully facilitated end-user finance programs offered to Ingersoll Rand’s Industrial Technology Sector. Delivered consecutive 25% year-over-year growth ($500M+ in finance volume) and on average 5% additional margin on financed sales.- Developed trusting and collaborative relationships with multiple lenders which provided maximum financial offerings, flexibility, and best-in-class service to customers.- Built strong partnerships with both company owned and independent distribution channels at all responsibility levels becoming the “go-to” person for all financing needs.- Established curriculum and performed dozens of internal and external lease and financing training programs.

- Facilitated a smooth transition of the Okuma America machine tool finance partnership from GE Capital to CIT. Continued accountability for all aspects of the program. (Position was in effect a continuation of role held with GE Capital.)- Managed inside and field sales representatives increasing program volume over 10% each year.

- Managed the Okuma America machine tool finance program (“Okuma Financial Services”) growing annual finance volume from $2MM to $42MM and generating a machine tool portfolio in excess of $100MM.- First GE Capital VFS employee to be co-located at a vendor’s facility, established processes and best practices used in future programs. - Represented “Okuma Financial Services” at all machine tool tradeshows.- Developed strong multi-level relationships within vendors and distribution channels.- Six positions of progressive responsibility held during tenure (Document and Purchasing Analyst, Marketing Representative, Account Representative, Inside Sales Representative, Relationship Manager, National Program Manager) supporting multiple industries including printing, healthcare, manufacturing, and information technology.- Recipient of numerous sales and service awards including the Pinnacle Award. All Microsoft Office products  Multiple intranet and online survey tools