As Dean of Student Services and Enrollment Management at Brunswick Community College, I provided leadership, strategic direction, and administrative oversight for all Student Services functions including: recruitment, admissions, enrollment services/registration, financial aid, student life/SGA, and Counseling and disability services. I created effective student and enrollment services for the College that were driven by service to students and focused on achieving enrollment goals through the planning and implementation of effective strategies for marketing, recruiting, enrolling and retaining students. As the leader of Student Services, I was goal driven and strived to maintain a productive and accountable environment. My leadership inspired my staff to embrace change through promoting positive morale and professional development opportunities. Selected Duties/Achievements:• Developed, administered, and monitored the Student Services Division Budget.• Served as the College's conduct officer and adjudicate student disciplinary matters.• Served as a Lead team Member for the SACSCOC Reaccreditation and QEP committee for the College.• Served on the Institutional Effectiveness and Data Governance Council for the College. • Assisted in developing/revising policies and procedures related to students, enrollment services, academic support and other areas of the College. • Developed and implemented the Student Services Enrollment/Recruitment and Communication plan.• Served as the Academic Calendar Committee Chairperson responsible for assuring the college academic calendar is accurate and includes all the necessary information for students, employees and the community. • Served as committee member of the College Curriculum Committee, representing the Student Services Division and responsible for updating the necessary policies and procedures within the division.

As Registrar for Curriculum and Work Force and Economic Development and Director of Admissions at Richmond Community College, I provided leadership to plan, organize and manage all of the activities related to the Curriculum, WED and Admissions offices, including serving as the official authorized keeper of the college’s student records. I was responsible for the compilation and maintenance of student academic records in compliance with federal law, state law, and accreditation agencies. I organized records, student registration and graduation functions, assist in the facilitation and improvement of student services, evaluate academic transcripts, and update catalog and registration policies.Knowledge of Datatel/Colleague, Banner and all MS Office applications and programs as well as Blackboard and other Instructional Technology systems.

As the Assistant Director of Financial Aid, I provided leadership for all financial aid counselors, served as the Veteran Coordinator and Certifying Official for the University. I awarded, disbursed and reconciled over $30 million in Federal and Private student loans. In collaboration with the University Finance office, I developed a reconciliation process that the UNC-General Administration Auditors used as a best practice for all UNC System schools. In addition, I awarded, disbursed and reconciled all State, Federal and Institutional funding to financial aid students as appropriate.As the Veteran Coordinator, I was a strong advocate for our Veterans, Active Military and their dependents. I assured that the campus provided the necessary services and resources that they needed to succeed. I certified over 400 veterans and their dependents every semester for VA benefits and provided the university with the necessary data for enrollment reporting and recruiting.I served on the NCAA appeals committee that oversees the academic, admissions and financial aid policies and procedures pertaining to student athletes at UNC Pembroke.

Chapman University, based out of Orange, CA. had sites located on two military bases in Washington State. I provided leadership at both sites taking on multiple roles. My roles consisted of Academic Advisor for the graduate and undergraduate programs, Financial Aid and Veterans benefits Advisor, as well as the VA Certifying Official and Coordinator for Military tuition assistance. I promoted all programs at Chapman University through base education fairs and orientations as well as through off-base sites. In addition, I ordered all textbooks for the site and conducted all accounts payable and receivable transactions.

As Site Director with Central Texas College at Torii Station, I was in charge of all staffing, site and program needs. This included overseeing faculty hiring committees and classroom needs. I assisted in overall program planning and coordination that was consistent with the needs of the military community. I lead all marketing outreach activities for the campus to include visiting schools, military education fairs and other base activities.I advised military and civilians in the region to include Army Special Forces and the Army’s 10th Area Support Group active duty personnel and dependents on all Central Texas College programs and financial support. During my employment with Central Texas College in Okinawa, I received numerous awards for my dedicated service to the military and to the college and Okinawan community.