Assists the public with information regarding Animal Control policies and laws as well as facilitating the process of reclaiming or adopting animals.Manages and updates the “Adoptable Pets” pages on the Macomb County website and accompanying social media outlets.Manages all social media outlets including, but not limited to, Facebook, Twitter, TikTok, YouTube, and Instagram.Promotes the Macomb County Animal Control in a positive manner.Oversees the Animal Control volunteer program including recruiting and retaining new volunteers, onboarding, scheduling, and maintaining files and other documentation for said program.Administers the Animal Control foster program.Plans and coordinates Animal Control events such as adoptions, educational seminars, department meetings, and fundraisers.Assists with delivery of presentations at educational seminars, Board of Commissioners meetings, and the Office of the County Executive.

Training Program Development: I have collaborated with department heads and internal professional development teams to identify customer training needs, goals, and objectives to create dynamic, results driven workshops. I am proud to have been a part of the development of more than 30 Job Readiness workshops on topics such as Social Media Applications and Effective Networking in Business, Interviewing Techniques, Soft Skills Training and Resume Writing. Job Search Assistance: I love getting to know the job seekers and assessing their skills, qualifications, career objectives, and employment barriers to help them land the perfect position! I provide assistance with resume writing, interviewing, soft skills training, social media and networking techniques, and job application strategies to enhance clients' competitiveness in the job market.Resource Referral: I love connecting clients with community resources, job fairs, networking events, and other support services to broaden their job search avenues.Employer Engagement: I have represented Michigan Works! agency at over 75 job fairs and employer events. Every day I work alongside an amazing team of Business Account Managers to create and cultivate relationships with employers to understand their hiring needs and preferences, facilitating the best possible job placements for customers. I pride myself on connecting amazing talent with amazing employers! Social Media Application: Social media usage is crucial in my role as it aids job seekers by providing platforms for networking, job postings, and professional development. I have managed and maintained 2 professional LinkedIn group pages where I share employment leads, encourage networking, and allow customers to stay updated on industry trends. Additionally, I use Facebook, Instagram, and Tik Tok to generate employment leads, connect with business professionals and maintain an amazing personal and professional network.

Customer Intake: I have provided one-on-one meetings with over 1,000 job seekers to assess their skills, qualifications, career objectives, and employment barriers.Case Management: I effectively managed a caseload in excess of 200+ customers attending funded training programs. I diligently maintained customer contact and provided any assistance necessary for the customer to complete training and receive a credential. I have accurately input and utilized case notes for record keeping and maintained integrity and respect for customer confidentiality.Career Planning: I love developing and implementing career plans with customers! It's so important to immediately help them to identify their short and long-term goals and assist them with outlining actionable steps for achieving them. I am familiar with a wide range of assessment tools and comfortable recommending appropriate education and training programs.Training and Development: Assisted in creation and implementation of interactive training sessions, workshops, seminars, and webinars both in-person and virtually, catering to diverse learning styles and preferences. Partnered with agencies such as Macomb County MISD, Macomb County Veterans, Macomb Community College M-Tec, and Marysville School District to create and deliver engaging content to customer/student baseCommunity Resource Referrals: I am able to connect customers with available community resources including job fairs, webinars, workshops, networking events, and other support services to broaden their job search avenues.

I provided support and mentoring to at-risk youth ages 13-17 referred to the Work First program through St. Clair County. I was responsible for creating and implementing Life Skills curriculum including but not limited to; self-esteem, resume writing, job searching, goal setting, risk assessment and parenting. I conducted weekly group and one-on-one counseling sessions.I facilitated weekly seminars for large groups including; budgeting, stress management, communication skills, anger management and nutrition.I worked alongside community agencies to provide participants assistance with auto repairs, housing, utility costs and childcare services.I performed case management follow-up and job retention services

I actively engaged in recruiting efforts to attract prospective high school and returning students. I provided guidance to prospective students regarding admission criteria, program offerings, curriculum structure, and career pathways. I lead informational and upbeat campus tours for prospective students to showcase Davenport University-Romeo's facilities, resources, and academic environment.I took the time to assist students in understanding financial aid options, including scholarships, grants, loans, and work-study programs. I participated in off-site admissions events such as open houses, information sessions, job fairs and orientation programs.