 Site & OMS Transformation: Championed the migration of our legacy Salesforce SiteGenesis website to Salesforce Reference Architecture (SFRA), payment gateways and re-implemented all third-party integrations and optimized the reengineering of all Mulesoft flows to support the installation of Salesforce Lightning OMS. Effective Management Leadership: Manage a 11-member managed service partner team (Project Manager, Enterprise Architect, Technical Architect, Developers and QA) and 4-member internal team (Project, Product and Developers) and collaborate with 5 business partners. Successfully adapted to new technologies and standardized operating procedures while cultivating high-performing teams dedicated to enhancing customer experience and driving the technology strategy and roadmap. Customer-Centric Experiences: Coordinated the delivery of technologic improvements and superior shopping experiences that deeply engage customers and foster loyalty. Partnership Development: Cultivated and nurtured productive relationships with managed service providers and third-party vendors, facilitating cost-effective and seamless integrations to continuously enhance customer experience, loyalty, site performance and compliance. Redesign Strategist: Pioneered innovative site enhancements and integrations to consistently captivate customers at every touchpoint. Employed strategic thinking to identify novel approaches to technological challenges. Budgetary Insight & Forecasting: Provided critical insights into budget management and forecasting, ensuring the long-term viability of system roadmaps through meticulous analysis of business needs and return on investment considerations.

• Led a team of developers and technical specialists responsible for the design, development, and maintenance of ecommerce websites and applications.• Managed the operational and technical transition of our third-party logistics partner.• Implemented agile development methodologies and project management processes to accelerate delivery timelines and improve team efficiency.• Worked collaboratively with cross-functional business teams to map out operational and technical flows, streamlining processes and driving operational improvements across the organization.• Championed the implementation of the Ceridian Dayforce Workforce Management system across corporate and all store 80+ locations.• Overhauled the IT team's organizational framework and led recruitment efforts to support the newly defined structure.• Refreshed technical roadmaps, improved vendor relationships, and assisted in renegotiating all IT contracts following the organization's emergence from bankruptcy.• Managed all HR functions encompassing Human Resources, Benefits, Compensation, and Payroll.

Facilitated various HR functions encompassing Human Resources, Benefits, Compensation, and Payroll, playing a pivotal role in the successful implementation of Ceridian Dayforce in 2016. Key Responsibilities & Accomplishments• Led initiatives to develop data models and reporting mechanisms, ensuring corporate and store-level visibility into payroll and planning information to bolster operational efficiency across all facets of the organization.

 Development, administration and maintenance of the HRIS system architecture and HR Reporting environments in support of the second largest US home goods chain which at the end of 2007 operated 575 stores in 47 states and 6 Canadian provinces with over 17,000 associates. Project Manager, productivity enhancer and systems troubleshooter for all MIS related projects supporting the Human Resources function (Corporate and Field), Compensation, Benefits, Time & Attendance and Payroll.  Design, implement, and maintain databases and reporting functionality for all HR activities supported by and not supported by the current HRIS architecture via Cognos Impromptu, Report Smith, AS400 and Microsoft Access. Lead on all systems related projects related to Open Enrollment, Store Merit Review process, Corporate Annual review process, benefits reconciliations, EEOC reporting, SOX compliance, and various compliance and labor issues.