Manager, Customer Success Management
CurrentLeading a team of experienced Customer Success Managers.
May 2022 - Present
AeroLeads people directory · profile
Lori J. Email & Phone Number
CS Leader with 20+ Years of Customer Experience | CyberSecurity | Information Technology | Telecommunications
at
Zscaler
1 work email found
@zscaler.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
CS Leader with 20+ Years of Customer Experience | CyberSecurity | Information Technology | Telecommunications
Location
Greater Houston, United States
Who is Lori J.? Overview
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Quick answer
Lori J. is listed as CS Leader with 20+ Years of Customer Experience | CyberSecurity | Information Technology | Telecommunications at Zscaler, based in Greater Houston, United States. AeroLeads shows a work email signal at zscaler.com and a matched LinkedIn profile for Lori J..
Lori J. previously worked as Manager, Customer Success Management at Zscaler and Manager, Customer Success at Extrahop. Lori J. holds Organizational Communication, General from Lamar University.
Company email context
Email format at Zscaler
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*@zscaler.com
68% confidence
AeroLeads found 1 current-domain work email signal for Lori J.. Compare company email patterns before reaching out.
Profile bio
About Lori J.
Persuasive CX Leader with extensive experience in managing multi-million dollar territories as well as coaching and developing successful CSM teams. Cultivates, nurtures and maintain long-term business relationships while simultaneously training CSMs to proactively grow revenue, increase adoption, improving health and churn reduction. Beyond my core competencies in Customer Success, I have a strong ability to communicate and maneuver within an organization to locate decision maker while working within and through people in the process. A strong work history; with uncompromising integrity. Self-starter with excellent time management. TRANSFERABLE COMPETENCIES Process Improvement Contract Negotiations Strategic Planning Conflict Resolution Negotiation & ImplementationCoaching and MentoringSOLUTIONS Cloud Security / Digital Transformation MDR (Managed Detection & Response)NDR (Network Detection & Response) EDR (Endpoint Detection & Response) Threat IntelligenceCloud/Hosting Data Centers/ Co-location
Listed skills include Leadership, Customer Experience, Solution Selling, Team Building, and 33 others.
Current workplace
Lori J.'s current company
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11 roles · 32 years
Lori J. work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
Managed a team of experienced Customer Success Managers (CSMs) and Technical Account Managers (TAMs). US East & EMEA.
Sep 2021 - May 2022
Manager, Customer Success
Coached, managed and mentored a team of Customer Success Managers- Enterprise, Strategic & Key Accounts
May 2019 - Sep 2021
Customer Success Manager, Lead
Managed Enterprise Accounts and lead East coast team of CSMs. Security & Compliance CoverageProtection across all environments (Hybrid, Cloud & Public)IDS, Threat Intelligence & Incident Mgmt
Oct 2018 - May 2019
Strategic Client Manager
Channel Partners and SuppliersVirtual Solutions (Cloud Services) Project Management VOIP SIPSD-WANMPLS
2017 - 2018
~1 yr
Client Manager Ii, Sales
Private communications solutions. (Cloud & IT Services, MPLS/VPN, Co-location, VoIP, SIP, Application Performance Management software
2015 - 2017
~2 yrs
2012 - 2015
~3 yrs
2010 - 2012
~2 yrs
2002 - 2010
~8 yrs
Registered Financial Service Representative
Registered NASD Series 6 & 63Medical, Life, Annuities, Long Term Disability and Estate Plans.
2000 - 2002
~2 yrs
Account Manager
Pactel Paging, Inc (Airtouch Paging)
Paging & Cellular (Corporate Accounts)
1995 - 2000
~5 yrs
1 education record
Lori J. education
-
Lamar University
FAQ
Frequently asked questions about Lori J.
Quick answers generated from the profile data available on this page.
What company does Lori J. work for?
Lori J. works for Zscaler.
What is Lori J.'s role at Zscaler?
Lori J. is listed as CS Leader with 20+ Years of Customer Experience | CyberSecurity | Information Technology | Telecommunications at Zscaler.
What is Lori J.'s email address?
AeroLeads has found 1 work email signal at @zscaler.com for Lori J. at Zscaler.
Where is Lori J. based?
Lori J. is based in Greater Houston, United States while working with Zscaler.
What companies has Lori J. worked for?
Lori J. has worked for Zscaler, Extrahop, Alert Logic, Simplify, and Xo Communications.
How can I contact Lori J.?
You can use AeroLeads to view verified contact signals for Lori J. at Zscaler, including work email, phone, and LinkedIn data when available.
What schools did Lori J. attend?
Lori J. holds Organizational Communication, General from Lamar University.
What skills is Lori J. known for?
Lori J. is listed with skills including Leadership, Customer Experience, Solution Selling, Team Building, Information Technology, Strategic Partnerships, Public Speaking, and Personal Development.
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