Assistant Vice President Client Services
CurrentManage and lead daily servicing for up to 200 clients for a full-service, 40-employee data processing, print and mail provider specializing in services for the mortgage, automobile, credit union and banking industries. Oversee daily data processing and printing of customer files from financial institutions. Manage aggressive implementation of more than 20 products per client, including support of electronic bill payment and presentment functions. Lead and train a team of five account representatives and one administrative staffer. Onboard new clients, personally ensuring customer is serviced properly before assigning to team member. Ensure highest level of customer service with honesty and integrity.