Direct and reseller sales and service, sales and service management, sales operations management, quotations, new product review and website management for an internet based firm. Implemented new email software, front-end software and back-end software.

Took the opportunity to raise my son. Fine tuned serious budgetary management skills, adapted to a new work environment, integrated into a new culture while volunteering in the school system, spent quality time with my son while enjoying every moment of the experience!

Held multiple positions in Sales. Managed an inside sales team and established a 2 step distribution channel in the US for a start-up CD-R software developer. Then expanded our sales into the international market. Collaborated with management, marketing and engineering.

Responsible for the development, implementation, organization and management of all inside sales procedures for both domestic and international sales. In a start-up environment, responsibilities also overlapped into areas of marketing, product management, contract administration and MIS development including computer system review and conversion. Developed and managed the inside sales team working with direct sales and rep firms to establish a new channel and customer base.

Factory focal point for the international sales office and customers. Supported all sales programs, regional customer meetings, marketing and product management. Managed international inside sales operations and export controls. Spearheaded a company wide generation and implementation of a BXA procedures manual.

Developed, automated and documented sales operations processes, policies, procedures and guidelines to support a two-step distribution channel. Managed and reorganized the inside sales team while working in conjunction with outside sales and manufacturer’s representative firms.

In a high volume sales environment, worked closely with outside sales to provide complete sales support to new prospects and a direct customer base of OEM's and contract manufacturers. Provided real time price quotes for component bids from contract manufacturers.

- Sold Homesat® products in Northern California and Northern Nevada. Developed dealer directs accounts in a new market segment for Scientific Atlanta's home satellite products.- Managed a distribution facility for HomeSat® Products. Responsible for all operations including technical support, inside sales, order processing, finished goods inventory, shipping and receiving.- In a field sales office supported highly technical, federally regulated products for multiple divisions.… Show more - Sold Homesat® products in Northern California and Northern Nevada. Developed dealer directs accounts in a new market segment for Scientific Atlanta's home satellite products.- Managed a distribution facility for HomeSat® Products. Responsible for all operations including technical support, inside sales, order processing, finished goods inventory, shipping and receiving.- In a field sales office supported highly technical, federally regulated products for multiple divisions. Developed a new market segment establishing a commercial dealer channel, which supported a large customer base. Duties included forecasting, sales reporting, prospecting, system configuration, order processing and expediting with our East coast factories. Show less