Property Management

Prepared lease and rental agreements and performed office administration and accounting functions; balanced accounts, collected and recorded rental payments, and data management. Communicated with property managers, company leaders, and customers. Strong use of my communication skills, interpersonal ability, organization, and management knowledge in property management activities in order to provide a high level of service and professionalism while contributing to the growth of the company.KEY ACHIEVEMENTS:Established relationships with clients to achieve their Housing needs through tours, social media & follow-ups.Generating various reports including Weekly Owner Reports, Weekly Market Survey, Delinquencies, etc.Setting the appointments, showing apartments, certifying potential residents and maintaining a high percentage of occupancy. Screening the applicants according to company policies and procedures. Ensuring that the new residents are properly moved in apartments including completing the move-in inspection, signing the lease agreement, and all necessary forms before turning over keys.Ensuring the departing residents are properly moved out and all paperwork is.Conducting regular inspection of the property and recommend improvement as necessary.Maintaining the resident files making sure that changes are made and files are kept up to date.Maintain Fair Housing Laws.Rent collections, renewals, insurance updates, maintenance requests, resident events, etc.

Maintain accounts for various clients to provide excellent customer service. Lead end-to-end large format graphic design projects and provide creative guidance on concept, aesthetics, architectural build, and execution. Develop client project estimates through Cyrious Project System. KEY ACHIEVEMENTS:Established relationships with clients to achieve their project needs through onsite meetings and site surveys.Achieved monthly sales goals above and beyond.Generate leads through cold calls, online bid submissions and events.Spearheaded several large projects such as Smithsonian Apollo 50th Anniversary.

Direct and coordinate art services and 9 graphic designers for a sign and display company with $13M+ in annual revenue. Lead end-to-end large format graphic design projects and provide creative guidance on concept, aesthetics, architectural build, and execution. Develop and implement work schedules for processing quotes; maintain database and job logs for artwork. Evaluate and forecast departmental needs and inform purchasing of needed supplies. KEY ACHIEVEMENTS:Established and implemented best-in-class internal design process and workflows that balanced efficiency, excellent client experience, and high-level creative outputs.Set and monitored objectives and KPIs with design teams and provided continuous leadership, support and direction.Researched industry trends and introduced state-of-the-art equipment to generate innovative designs according to branding guidelines.Spearheaded the design and build of a project management digital platform, resulting in smooth completion of project initiatives. Project-managed the build of an interactive digital storefront for “Gold Tier” clients that provided access to the internal project system and promoted full transparency from start to finish.Contributed to development of a standardized product guide that streamlined operations and enhanced productivity.

Prepared lease and rental agreements and performed office administration and accounting functions; balanced accounts, collected and recorded rental payments, and data management. Communicated with property managers, company leaders, and customers.KEY ACHIEVEMENTS:Ranked amongst the top 5 finalists for the Leasing Consultant of the Year Award within first 10 months of tenure.Earned recognition for maintaining properties at 91% capacity with low turnover through on-target advertising, professional networking, and excellent tenant relations.

Built market position by locating, developing, defining, negotiating, and closing government contracts. Provided thought leadership in developing long term strategies and growth opportunities across the portfolio. Researched, evaluated, and provided strategic perspective on, trends, business models, and opportunities. Directed brand management, PR, media relations, advertising, newsletters, and tradeshow marketing.KEY ACHIEVEMENTS:Leveraged expertise and understanding of industry landscape, trends, and competitors to influence business strategies. Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.

Worked with clients in the development of digital and traditional brand strategies. Performed deep dives into the competitive marketplace and client companies to identify opportunities; developed, presented and negotiated proposals; and managed delivery of integrated campaigns. KEY ACHIEVEMENTS:Leveraged strengths in public relations and account management; expanded client base from almost exclusively real estate to including government contracts for military bases.Led high performance team to achieve operating and strategy goals through ongoing feedback, coaching, training, and support.

Responsibilities include:Assess client satisfaction, project needs, deadlines and budget control for large display company.Creation and design of interior displays and graphic content for Real Estate and Advertising markets. Site renderings and presentation materials for sales centers, lobbies, offices and model homes.Production assembly of customized displays. (framing, painting, mounting, print, vinyl, carpentry, etc.)Track project phases, material needs, project completion and final quality control.

Responsibilities included:Assess client satisfaction, project needs, deadlines and budget control for large format graphic house.Create and maintain database of clients, leads and perspective business opportunities.Provide solutions for clients and their project needs through meetings, presentations and demonstrations.Promote public relations through networking events, seminars and industry publications. Prepare proposals and quotes for museum and governmental contracts.Prepare presentation and attend industry trade shows and conventions to promote company services.Maintain monthly sales quota beyond expectation on a regular basis.

Responsibilities included:Maintain project information and consultant databases for mid-sized architectural firm. Maintain current 254/255 governmental forms and SBA status updates.Prepare high-volume of RFP's, RFI's and RFQ submissions.Prepare presentation materials for company capabilities and short list interviews. (powerpoint shows, methodology and flow charts, project boards, interview and meeting agendas, etc.)Prepare project portfolios and submissions for awards and industry publications.Maintain current company information. (staff resumes, project expertise, final project reports, etc.)Design of collateral marketing materials. (brochures, posters, publications, etc.)Assist Project Managers and Studio Designers with graphic support. (renderings and publications, etc.)

Responsibilities included:Establish and maintain date-specific marketing plan for mid-sized architectural firm.Organize all company events. (client appreciations, open house and other company events.)Maintain project information and consultant databases. Maintain current 254/255 governmental forms and SBA status updates.Prepare high-volume of RFP's, RFI's and RFQ submissions.Prepare presentation materials for company capabilities and short list interviews. (power point shows, methodology and flow charts, project boards, interview and meeting agendas, etc.)Prepare project portfolios and submissions for awards and industry publications.Maintain current company information. (staff resumes, project expertise and company newsletters)Design of collateral marketing materials. (web site, brochures, posters, handouts, publications, etc.)Assist Project Managers and Studio Designers with graphic support. (renderings and publications, etc.)