Lori Lohman, Cap Email & Phone Number

Renton, Wa

Create, maintain, and assign appropriate badge and accesses for all City of Renton personnel.Reconcile all Facility staff credit card and purchasing transactions with detail and accuracy.Support and co-administer the ergonomic process for the City.Deliver superior customer service to both internal and external customers with each and every interaction.Facilitate accounts payable, assist with the budget process and maintain comprehensive documentation.Effectively monitor and handle multiple inboxes, databases, phone lines and walk-in customers with ease.Prepare agenda bills, process contract/lease documentation and partner with the City Clerk and Mayor's Office proficiently.

Dupont, Wa

Administer and revolutionize fleet operations for six states delivering customer-focused solutions with exceptional customer service resulting in a high performing unit.Lead and inspire a team of 3 toward company goals and vision with vigor, receiving numerous accolades for our accomplishments.Perform procurement and inventory management across several locations where I was able to identify areas of surplus and redistribute assets for greater consumption and lower waste.Develop and implement multiple standard operating procedures resulting in greater efficiencies in our Customer Service and Transportation Units.Creative problem solving led me to create comprehensive parking communications that reduced the number of inquiries and ultimately increased proficiencies.Achieved $4,000 reduction in annual expenses by instituting a parking tag inventory procedure.Evaluate and delegate maintenance work orders based on priority and service level agreements with precision using SAP.Managed the Commute Trip Reduction program motivating associates to rideshare and reduce congestion and pollution. Appointed Business Analyst on a Transit Study to collaborate and present state assessment for future review by senior leadership to establish future state initiatives.Support and collaborate with both Human Resources and Administrative Services Managers on personnel transactions with complete integrity and confidentiality.

Dupont, Washington

Provided complex senior administrative support to the Administrative Services Manager and Assistant Manager.Organized and maintained records, files, procedural manuals, reference materials, data, and miscellaneous information.Create and distribute department newsletter to increase employee morale and create unity.Participated in annual asset management reconciliation.Coordinate department functions and/or initiatives, team building events and staff travel arrangements.Implement and support continuous process improvements for the department.Input and contribute to budget preparation and completion.Appointed Records Retention Coordinator for Administrative Services.Reinforced various functions within the department to support company goals and mission.

Dupont, Wa

Dupont, Wa

Provide exceptional customer service support to agency interns.Prepare and maintain required documents for successful transition into Agency.Schedule executive reviews and contract signing.Order and supply initial set of leads for intern training.

Dupont, Washington

Collaborate with hiring managers on recruitment strategies to fill existing vacancies and maintain accurate documentation throughout the recruiting cycle.Effectively coordinate and conduct applicant testing, respond to applicant questions, prepare hiring packets and organize new hire orientation sessions with confidence and passion.Establish and maintain department records retention files with accuracy and integrity.Prepare meeting agendas, minutes and room reservations.Accurately input, track, and analyze various Human Resource data and create reports, spreadsheets and organizational charts.

Tacoma, Wa

Supervised a diverse team of 30 associates. Expanded production with a second shift to increase profits while maintaining operating expenses.Streamlined and simplified supply ordering for an annual cost-savings of over $3,000 and increased revenue to the company.Successfully managed understaffing, disputes, terminations, performance reviews and disciplinary actions by using clear communication and developing a retention plan to keep associates engaged. Developed weekly productivity reports to show associates progress toward production goal creating increased service level agreements.

Business Administration And Management, General

Business Administration And Management, General