Lori Russell Email & Phone Number

Greater Atlanta Area

• Oversee Georgia operations in Donor Services, Components Laboratory, Hospital Services and Facilities
• Responsible for external and internal inspections
• Directly oversee district personnel, including regional directors/mangers
• Ensure community satisfaction of donors, donor groups and advisory councils
• Assess and monitor the financial operations of the district
• Assist with regulatory oversight of in conjunction with corporate Quality Assurance department

Portland, Oregon Area

• Led recruitment and collection efforts in Oregon and SW Washington with the help of 8 direct reports and 38 indirect reports
• Implemented systems and programs to increase community involvement, energized the donor base, increased first time donor participation and ensured area is well positioned against competitive forces
• Led collections teams to develop short and long-term strategies to meet blood collection goals, enhanced the donor experience, improved cost effectiveness and maintained high levels of quality
• Took an active role in determining collections needs, brought transparency and visibility to challenges and success in the area, and spearheaded initiatives that supported emerging business needs
• Managed post-merger integration and harmonization of Lane Blood Center and Bloodworks NW, and evaluated all operational policies and procedures to develop uniform best practices
• Participated in goal setting at regional, area and territory levels. Monitored and reported on performance to metrics. Ensured visibility to goals and progress both internally and externally

Portland, Oregon Area

• Responsible for the daily operations of the local blood center as well as 3 mobile units
• Supervised collection staff perform whole blood and automated collections to ensure staff are abiding by regulated policies and standards
• Collaborated with recruitment and leadership teams to maximize donor flow in order to meet weekly collection goals
• Active in creating and maintaining a positive work environment for staff and management
• Successfully hired, developed and retained high functioning employees. Continued to promote staff development while maintaining low employee turnover
• Ensured the collection staff maintained a high quality of customer service to donors and volunteers. Helped develop and train employees as necessary

Portland, Oregon Area

• Performed whole blood venipunctures for allogeneic donations
• As Mobile Operations Lead, ensured mobile operations were set up to optimize donor flow
• Communicated with recruitment representative and coordinator to work on improvements, where applicable
• Promoted teamwork and a positive and productive work environment
• Demonstrated a high level of accuracy when entering and verifying donor’s confidential demographic information
• Regular communication with Supervisor in order to improve Mobile Operations

Portland, Oregon Area

• Led sales force with over $10 million in global sales
• Analyzed various company and financial reports: Profit and Loss, Balance Sheet, Accounts Receivables and Payables, Sales Reports, Employee and Payroll Reports and Inventory Reports
• Responsible for general oversight of sales and marketing
• Led customer retention campaigns
• Organized and conducted weekly sales meetings with a focus on sales projections and goals
• Developed new advertising strategies and campaigns to increase sales and productivity