Lori Matuska Email and Phone Number

* Took on the challenge of rebuilding failing Cosmetics and Fragrances Department through utilization of talent development expertise cultivated in Human Resources Director role.* Accountable for 15 major beauty brands and for 22 associates, including overall customer satisfaction.* Defined strategy for business plan for increasing revenue in the department, which involved a store funded associate bonus program.* Focused intensely on daily coaching to ensure a positive, memorable customer experience, thus increasing repeated visits.

*Increased sales through strategic leadership of human resources intiatives.* Coached and mentored executives, managers, and associates.* Administered the performance management process to recognize strong performers and to address performance issues.* Ensured accurate and timely records retention and compliance standards.* Filled open positions quickly; utlizing ATS and strong behavior based interviewing techniques to maximize effective hiring choices.* Effectively utilized all human resources systems (HIRE, ATS, ADP E I-9, ATS background screening).