Lori Welch Email & Phone Number

Denver, Co, Us

New York, Ny, Us

Lead communications and change management strategy for HR Performance Development Center of Excellence with goal of streamlining and improving employee engagement. Direct development of communications, resources, training, videos, website content, HR presentations, and technical requirements in support of the US Performance Development process for 40K employees. • Implemented Development & Career Conversations focused on career aspirations and driving career growth; introduced a continuous performance feedback model to drive frequent conversations and employee engagement. • Alleviated HR pain points by delivering resources 3 weeks earlier, condensing 7 resources into 1 action-oriented checklist, simplifying assessment process and creating a video to prepare HR Business Advisors (HRBAs), eliminating need to conduct multiple live sessions.• Created team-wide workplan, fiscal year change strategy and multi-year simplification charter to holistically review and improve the performance process and technology.• Proactively collaborate with stakeholders who intersect with the performance development process to develop effective change management for new initiatives, technical requirements for SuccessFactors, cross-marketing and consistency of messaging across the firm, including Culture, Diversity & Inclusion, Independence, Learning & Development, Legal, Technology, Ethics & Compliance, HRBAs, Talent CoEs and Internal Communications.

• Led communications and change management strategy to deploy a new technology platform to 140 countries.• Led communications, training and change management for development and launch of 4 new global mobility advisory sales offerings, targeting $52M in revenue replacement over 3 years.• Developed comprehensive approach to build awareness and adoption of new sales offerings, permeating entire organization from top to bottom across multiple communication channels, including quarterly organization calls, newsletters, office meetings, touch points, training, videos, leadership messages, surveys, and social media.

Led internal communications for a global, cross-functional team - established multiple channels for centralized communications, ensured brand consistency, governance and best practices. Collaborated to create and deliver ongoing training, onboarding, lunch and learns, and cross-functional education. Owned employee engagement and culture – developed a tight-knit, global community through creative initiatives, connection with leadership, lunch & learns, fun-filled communications and social media, celebrations and contests.• Partnered with leadership team to bring to life an operating model transformation for a dysfunctional, siloed team, empowering them to work cross-functionally (HR, Tax, Immigration, Operations, Call Centers) to provide customer-centric end-to-end service, using storytelling and human-centered change management and communications.• Led change management for large-scale technology and policy changes impacting entire company (400K); developed impact and stakeholder analysis, training and communications strategy to drive awareness and adoption.• Directed quarterly all-hands meetings, including idea/content development and leadership messaging; always included an element of fun and connection, resulted in very high attendance and rave reviews.• Crafted leadership memos and PowerPoint presentations for C-suite, tracked and celebrated team achievements through infographics and videos, produced entertaining fiscal year end and holiday videos. Anticipated leader's needs, kept projects on schedule, proactively developed ideas with little guidance, served as sounding board and provided feedback, gauged pulse of team, and managed issues.• Built a culture of recognition through consistent leadership communications, all-hands calls, quarterly and year end videos, and social media. Coached team leads to understand how their team members wanted to be recognized and helped develop new habits through regular prompts and incentives.

• Managed change, communications and training strategy for largest policy change undertaken by company - with a phased roll out across 49 countries to over 350K employees.• Developed training and leadership education materials and managed training plan for new international assignment policies.

• Project Manager - Led teams of custom software developers, including work plans, issue and risk management, monthly metrics and quality reports, and scope management. Led requirements gathering and conceptual design meetings, resolved issues and coordinated user acceptance testing. Led the agency in obtaining security certification for 4 major IT systems.• Analyst / Team Lead - Successfully transformed a pilot oil and gas marketing program into an operational model. Designed the most complex module of a custom financial system responsible for over $11B per year.

Persnickety PenEloquent Writing & Flawless Editingpersnickety \per-SNIK-uh-tee\ adjective 1 a : fussy about small details : fastidious 2 : requiring great precision

B.S, Business Administration - Finance

B.A, Music