Developed a call log program for Sales and Service departments. Assisted in the creation of a new method of maintaining adequate inventory supply levels while keeping cost and usage in consideration.Created reporting for use in S&OP presentations.

Develop and maintain processes and systems to improve data flow efficiencies and allow for more accurate product costing.

Assisted customers with complex orders and worked with other departments to insure orders were filled accurately and timely.

Wrote, edited and proofed for print/radio/TV/digital ads, specialty pieces, and social media content. Coordinated and managed in-mall directory updates. Researched and wrote market/sales trends reports and developed surveys for executive reporting. Managed unit inventory for advertising.Oversaw social media for 13 properties.

Managed the department's growth while maintaining quality standards. Negotiated with print vendors to save the company in excess of $20,000. Facilitated communication between clients and the Graphic Design Director. Wrote and edited copy and design for ads, marketing material and websites.Directed and edited television commercial production and wrote scripts for radio spots. Effectively managed production of projects from start to finish within strict deadlines.

Analyzed, negotiated and settled third-party bodily injury claims with a closure ratio of 100% or above. Assisted in the re-establishment of the Claim Department including training new employees. Acted as the liaison between IT and the Claim Department One of only three claim professionals at the company to earn the SCLA designation.

Coordinated with business partners, designers, product experts and compliance analysts to provide quality marketing materials to clients within strict deadlines. Managed the production and distribution of marketing materials. Analyzed marketing materials for appropriate representation of the company and its products. Wrote and edited materials for client enrollments as necessary.

Managed all marketing activities for up to 50 accounts.Designed marketing material for distribution.Maintained departmental reports for the Director of Marketing.Coordinated implementation activities for new accounts.Primary writer and editor for quarterly customer newsletter, Safer Times.Effectively met specific deadlines in a fast-paced environment.