Lorine Vasseur Email & Phone Number

Paris, FR

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Ville De Paris, Île-de-France, France

Paris

Help online merchants to personalize the customer journey of their website visitors according to their buying behavior/intention. Advise them on which scenarios are the best to boost turnover and/or lead generation. Coordinate with the internal IT team to develop these scenarios. Analyze results (uplift, incremental turnover) and explain them during.

Paris, France

• Bigblue: next-gen logistics provider and customer-experience toolkit for your e-commerce.►Increase customer satisfaction
• Carry out escalation calls
• Identify blocking points in the Customer Base. Organise product training sessions
• Accompany customers in their setup (carriers, application settings, etc.) and during the release of new features
• Act as the client's spokesperson and communicate to the Product and Supply Chain teams any weaknesses or opportunities for development of the platform & service►Supervise & develop a portfolio of merchants
• Prepare, lead and organise Business Reviews. Help merchants achieve or exceed their ambitions

Paris, France

• Mission: Ensure customer satisfaction from the very first steps with Bigblue to the moment of “first success” with our service.►Coach and advise our customer
• Ensure that customers' first shipments run perfectly. To do so, fully understand the requirements of the customers, share best practices and make sure they comply with our warehouse requirements.
• Work with our customers to improve the operational aspects of their business and their internal processes.►Build trust to initiate long-lasting and successful relationships
• Educate the customer on the specifics of the Bigblue service to unlock value.
• Help each client to effectively leverage our solution to achieve maximum impact for their business.►Continuously upgrade Bigblue onboarding
• Champion the needs of our customers internally to consistently improve the onboarding experience.

Région De Paris, France

Participated in the skincare and fragrance strategy of Lancôme France. ►Routinely prepared and analyzed data extractions on NPD and produced multiple quantitative and qualitative studies (performance analyses of Lancôme’s products, launches, competitors, scorecards).►Created and developed numerous local projects tailored towards the retail sales force and.

Panama

• Participated in the development of e-commerce in Latin America (LATAM region):►E-tailing plans
• Negotiated ad space and make yearly calendars including banners, brand pages, newsletter, social media posts
• Based on the content made by the brands, adjusted the assets with a designer. Sent the content and made sure that it was well published
• Made 14 campaigns: launches, mother´s day, father´s day, promotions ►Business intelligence and strategy
• Analyzed campaigns’ data to measure the effectiveness of a campaign and adapt the communication strategy
• Did sell out reports to analyze the trend and understand consumer’s behavior

Panama

• Organized incentive trips and group trips:►Established and developed a client case
• Liaised with European and Canadian travel agencies to meet relevant specifications and budgetary requirements.
• Negotiated with local Panamanian suppliers, in Spanish
• Designed made-to-measure trip products ►Oversaw case management
• Actively liaised with clients and modified programs and details in line with client requirements
• Researched, identified and worked with prospective service providers and business partners

Toulouse Area, France

• Participated in the creation of the best French city-guide, Le Petit Tou, le city guide toulousain distributed at +130 000 copies. As a sales representative, my missions are:
• Prospect companies and offervthem advertising on the internet or paper guide.
• Sell ad inserts to finance the daily running of the organization (budget of 90 000 €)
• Convince and negotiate with partners Besides I have other missions which are:
• Test local restaurants, coffee shops, fitness clubs and write reviews about them
• Distribute guides during annual events

Canberra, Australia

Organized and communicate about the events of the Alliance Française:►Designing and organising cultural events-Defined and organised the cultural calendar-Defined and created activities and schedule for each event-Initiated partnerships and sponsorships with local businesses as restaurants and wineries.-Logistic -Evaluating each event and doing.

Biarritz

International Business

Toulouse Business School – Master in Management, International Business French Business School triple-accredited (AACSB, AMBA, EQUIS)..

Classe Préparatoire (Ece) Aux Grandes Ecole De Commerce, Economics