Lori Olk Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Center City Philadelphia

• Oversee operations of this concierge company that provides exceptional and tailored services to residents, busy executives, and small businesses. Five-star Google rating, for exceeding client expectations and.
• Administrative Support - business development, marketing outreach, email correspondence, invoicing, contract negotiation, file management.
• Calendar Management - schedule meetings, travel, and logistics for executives using MS Outlook.
• Expense Reporting and Accounts Payable/Receivable - accurately record employee business related expenses using Excel, QuickBooks, and CRM
• Project Management - determine timelines, coordinate staff, consider logistics, handle procurement and purchasing, vet contractors. follow-up and prioritize multiple ongoing projects
• Customer Relationship Management - communicate with clients consistently to prioritize tasks, troubleshoot issues, and provide project progress updates

Philadelphia, Pennsylvania

Screening guests, receiving and distributing packages. Observing crowds, individuals, and CCTV for signs of distress/health emergencies/possession of contraband items. Keeping desk, lobby and package area orderly.

Greater Philadelphia Area

• Administrative Services - provided assistance to 15 members of the Private Placements and Fixed Income group from VP to EVP level. Prepared documents/business correspondence, arranged travel itineraries,expense reports.
• Handled travel, meeting and event arrangements including logistics, AV/technical, location, catering, RSVP management, etc.
• Secretary to Risk Management Committee - requested and submitted statistical spreadsheet and written reports from staff, and compiled materials for meetings