Loe Ch Email & Phone Number

Huntington Beach, Ca

La Mirada, Ca

BEEMAK PLASTICS, Account Manager, La Mirada, CA, 2013 – Present Interface with clients, sales team, and production staff for manufacturer of acrylic display products, consistently resolving issues, regaining trust, and securing campaign extensions Manage $6.5M portfolio of diverse, large-scale accounts, facilitating effective, seamless communication between clients and sales while ensuring revenue goals are met Assist with design and construction of commercial displays for over 8,000 7-Eleven locations, incorporating latest strategies for optimizing product appeal and value Drive sales by cultivating and maintaining valuable partnerships with clients while delivering bold, innovative presentations for high-value clients to senior management Coordinate with accounting to guarantee accurate pricing for custom display projects, resulting in both competitive and lucrative client contractsKEY ACHIEVEMENTS: Regain good standing with client on verge of cancellation following missed deliveries by stepping in and re-routing all deliveries from one facility, ensuring control and accountability Single-handedly secure extension of tenuous client contract by implementing a detail-oriented client support structure focused on urgency and attention to detail Proactively resolve technical issue within client-side order management system, foreseeing and preventing future missed deliveries by notifying client and working with IT department

Brea, Ca

Served as primary point-of-contact for clients of nationally syndicated direct-mail advertiser, representing over $5M in annual billing, immediately following handoff from sales teamFunctioned as account manager, fielding client concerns about scheduling, billing, and other miscellaneous issues by delivering prompt solutionsContributed to development of content for client advertisements, ensuring adherence to brand guidelines, accurate data, and consumer-focused, eye-catching designAssembled extensive data for market research, including demographic analysis and consumer expectation reports, ensuring optimization of clients’ ROI by tailoring advertising strategies to specific regionsManaged weekly and monthly specialized advertising inserts, guaranteeing placement in proper zip codes as well as timely publication and distributionOversaw general office operations, including supply management, client invoices, and timecard processing, facilitating healthy, productive office environment and team atmosphereCoordinated with senior management to determine accurate and appropriate revenue projection, applying fastidiously maintained sales activity reportsKEY CLIENTS: KFC, Polly’s Pies, Wienerschnitzel, Stater Brothers, Simmons Mattress Co.

Universal City, Ca

Maintained intricate and detailed calendars for four VPs, including Executive VP, through meticulous schedule management, making certain all appointments and meetings were logged accurately Planned and executed all meetings, both in-house and off-site, accommodating all invitees while organizing all hotel reservations, catering services, and travel arrangements Facilitated smooth, productive office environment and warm, congenial company culture by managing all administrative duties enthusiastically and efficiently Sustained scrupulous inventory of all archives and correspondences, ensuring thorough and accurate recordkeeping

Bachelor'S Degree, Communication And Media Studies

Bachelor Of Arts Degree, Communication Studies; Interpersonal Communication

MS Word, , Excel, PowerPoint, Excellent phone skills, Internet Savvy