Lori Roach Email & Phone Number

Springdale, Arkansas, United States

• Responsible for managing the Walmart/Meijer/Aldi Fresh Poultry orders that come through EDI/GRS.
• consolidate light trucks as much as possible to save on transportation expenses.
• Pricing orders/updating pricing on orders as needed.
• Keying in orders and ensuring they ship and arrive on time.
• Investigating and resolving issues as they arise.
• Working with Customers over the phone/Email to ensure they are satisfied with service.

Tontitown, Arkansas, United States

• Onboarding new customers and gathering information on their shipping needs
• Responsible for bidding/booking freight
• Scheduling/Rescheduling pickups and deliveries
• Building and maintaining customer relationships.
• Staying in consistent contact with customers and carriers to make sure operations run smoothly and to get the latest update on any delays and avoid missed shipments.
• Building and Managing orders and delivering optimal and timely service for my customers.

Fayetteville, Arkansas Area

• Tracking and reporting on Walmart DC loads
• Assisting the carrier in scheduling and rescheduling deliveries
• Carrying out essential data entry tasks
• Creating Ad hoc reporting for the Walmart Replenishment Team
• Establish a strong, trusted relationship with Walmart and Transportation Companies
• Executing key problem-solving strategies resulting in a 30% improvement in late shipments

Siloam Springs, AR

• Processing purchase orders/ Accounts receivable
• Product Replenishment/ Price changes
• Generating and sending 500 statements monthly for charge accounts
• Reconciled charge accounts resulting in a 25% increase in monthly revenue
• Setting up charge accounts for new customers
• Managing end-of-day reports and bank deposits and reporting to HQ