Lori Roach Email & Phone Number

Springdale, Arkansas, United States

• Responsible for managing the Walmart/Meijer/Aldi Fresh Poultry orders that come through EDI/GRS. • consolidate light trucks as much as possible to save on transportation expenses.• Pricing orders/updating pricing on orders as needed. • Keying in orders and ensuring they ship and arrive on time. • Investigating and resolving issues as they arise. • Working with Customers over the phone/Email to ensure they are satisfied with service. • Coordinating with the sales team to ensure pricing is updated on orders and customer needs are met. • Handling late loads and ensuring orders get rescheduled/gated in.• Working in a team setting, along with the plant, production team, and transportation to ensure loads are filled and on time. • Process customer orders by reassigning them to plants and moving materials due to production forecasting. • Issue new billing for Walmart rejections/problem freight and overages. • Cross-training on all DCs to cover team members when needed. • Weekend Rotation/Holiday Rotation. • Executing Daily and Weekly Reports

Tontitown, Arkansas, United States

• Onboarding new customers and gathering information on their shipping needs• Responsible for bidding/booking freight• Scheduling/Rescheduling pickups and deliveries • Building and maintaining customer relationships. • Staying in consistent contact with customers and carriers to make sure operations run smoothly and to get the latest update on any delays and avoid missed shipments.• Building and Managing orders and delivering optimal and timely service for my customers.• Tracking shipments from shipper to receiver.

Fayetteville, Arkansas Area

• Tracking and reporting on Walmart DC loads• Assisting the carrier in scheduling and rescheduling deliveries• Carrying out essential data entry tasks • Creating Ad hoc reporting for the Walmart Replenishment Team • Establish a strong, trusted relationship with Walmart and Transportation Companies • Executing key problem-solving strategies resulting in a 30% improvement in late shipments• Delivering results at a consistent 90%• Presenting findings and numerically-backed suggestions to P&G HQ

Siloam Springs, Ar

• Processing purchase orders/ Accounts receivable • Product Replenishment/ Price changes • Generating and sending 500 statements monthly for charge accounts • Reconciled charge accounts resulting in a 25% increase in monthly revenue • Setting up charge accounts for new customers • Managing end-of-day reports and bank deposits and reporting to HQ • Managing Multi-line phone calls