➤ Managed a cross-functional design team of 20+ civil engineers, drafters, and interns, also supporting 50+ personnel across offices and remotely, facilitating professional growth through tools, training, support, and diverse experience. This contributed to the company being awarded additional projects/contracts. ➤ Collaborated regularly with 15+ project managers across four offices to allocate resources effectively for 300+ concurrent land development projects at a $161.3M full-service engineering firm. ➤ Developed and implemented a formal promotion review process and best practices for paid time off and holidays, adopted practice-wide. ➤ Enhanced functionality and repository accessibility of the lessons learned SharePoint site, reducing recurring project errors.➤ Promoted employee retention through metrics analysis, goal setting, coaching, training, team building, and recognition efforts.➤ Evaluated and monitored employee performance trends, schedules, overtime hours, and paid time off, to proactively manage potential issues. ➤ Managed resource allocation and scheduling for multiple projects.

➤ Started as proofreader/formatter (11/2011 - 4/2014) and was promoted to technical editor/team leader (4/2014 - 12/2014) and then to reports supervisor/sr. editor (12/2014 - 6/2022). ➤ Spearheaded massive leadership in identifying areas for operational improvements and efficiencies in support of productivity, deliverables, organizational goals, quality management system, and ISO 9001 compliance, which contributed to increasing incoming projects (renewed rig contracts with Fortune 500 clients) by 75%. ➤ Managed up to five editors for $17M premier provider of third-party auditing services for subsea well-control and drilling equipment (oil & gas) ➤ Directed and performed grammatical/quality reviews of 100+ daily reports (and equipment failure data) per week, in addition to final report compilation for several concurrent projects. ➤ Collaborated with stakeholders, operations, logistics, and training departments to identify and address project timelines, deliverables, and employee development.➤ Developed department manual, file structure, workflow processes, style guides and editorial guidelines for consistent content presentation, quality control, and document control. ➤ Consistently trained and advised 50+ employees (editors and field surveyors) in report writing and editing, which led to improving final report delivery time by 90%.