• Work directly with vendors/residents to provide prompt, effective scheduling, service, and resolutions; follow up on property renovations, turns, and maintenance. Coordinate occupied and vacant home inspections; communicate with internal and external partners and residents to ensure appropriate information relay; schedule work directly with vendors and update project information; review work completed from prior day to ensure integrity of photos and vendor notes; generate and schedule resident work orders; review and approve estimates, proposals, invoices; escalate issues, when necessary; maintain departmental standards for quality requirements; other duties as assigned by the Regional Construction Manager and staff.

County Clerk's Department, Commission Division - Receive and screen visitors, telephone calls; opens and sorts mail, attaching pertinent backup materials; type drafts and a wide variety of finished documents from stenographic notes, brief instructions, or prior materials; use word processing equipment and input or retrieve data or prepare reports; attend County Commission and County Zoning meetings and prepare minutes as required; reviews materials for completeness, accuracy, format, compliance with policies and procedures, and appropriate English usage; verifying records; attend and record bid openings; type verbatim transcripts; organize own work, sets priorities and meet critical deadlines.; contribute to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.

CASE MANAGER, EMPLOYMENT & TRAINING INTAKE SPECIALIST, NEON PROGRAM: - Provide specialized duties supporting NEON, requiring knowledge of overall program- Apply analytical and critical thinking while reviewing individual case files containing confidential and sensitive personal information to establish program participation - Perform face-to-face interviews with clients, review contract participation details, interpret and explain complex regulations, laws and program requirements- Provide problem resolution to unique individual situations requiring research, comparison and examination of detailed agency/program-specific information, connecting clients to resources for fiscal and legal assistance towards ultimate self-sufficiency - Encourage or guide clients to take specific course of action to resolve difficult problems - Prepare contract documents, memos of understanding, training and volunteer plans, program referrals, or vouchers providing various types of financial assistance- Ensure accuracy of content, quality, adequacy and timeliness of services provided which directly affect customized services provided to clientele- Maintain attention to detail to avoid monetary consequences to the program or loss of agency credibility - Assign ongoing case managers for continued client support- Author narratives in Oasis, Nomads, Pathos computer systems relating to client activity and status- Defend and justify agency actions to clients as needed

Supervise/manage local administrative personnel and activities; Lead Administrative professional for 7 West Coast regional offices; Administrative assistant to Sr. Vice President, Vice President, and Director of Operations; Coordination/management of contractual documentation, related files, and certificates of insurance for active projects; HR Support/Coordination – interview/recruit administrative personnel; new employee orientation, review/approve time sheets, coordinate employee synergistic activities, training requests; Marketing support/coordination - SOQ’s, RFP’s, RFQ’s, proposals, attend and/or represent firm at professional conferences/functions, promotional materials, client courtesy calls; Coordination/management of client billings, subconsultant invoices. Provide mentoring/guidance to peers/subordinates through in-house professional growth and development program. Maintain regional/management calendars; compose routine/complex documents; audit expense reports to ensure they meet company policy and appropriate backup was provided. In addition to daily business needs/requirements, I was involved in many charitable activities (Engineers Without Borders, United Way annual campaign key coordinator and member of the engineering community awareness campaign), and professional associations (APWA member & conference committee chairperson, E-Week Committee, SMPS).Responsible for varying levels of event planning, (extended stay board of directors meetings, multi day training events, etc.) requiring site selection; coordination of agendas for multiple day meetings, daily food and beverage, group dinner arrangements, hotel accommodations, entertainment programs, transportation for same; monthly staff meetings (coordinate agenda, officiate and present during meeting, food and beverage arrangements), office holiday and special recognition events.

Provided project support to architects, draftsmen, production and interior design staff, Maintained project specific logs for prints, shop drawings, Coordinated documentation for: submittals; RFI’s; ASI’s, Created/edited specifications for project manuals maintain and update logs, Sent/received project information via fax, Maintained extensive detailed files on all projects; create forms and logs as needed

Developed/implemented Casino Marketing Department functions prior to property opening; Administrative duties: input customer personal data, gaming play data, composed correspondence; Provided customer service: relief slot host, promotions/special events, slot tournaments, coordinated hotel accommodations/amenities, issued comps based on player activity; Supervised/evaluated clerical employees; Coordinated slot tournaments/related activities: process/maintain records of entries, entry fee deposits, coordinated alternate player activities, selected/ordered promotional & theme related items, assembled registration packets, coordinated registration, scoring. Customer service via extensive personal interaction with tournament players, follow up with players upon completion of tournament and prize disbursement.Updating databases: customer personal information, customer slot play for rating purposes. Prepared & processed credit applications, coinciding correspondence; mass mailings. Provided customer service: to players on casino floor; responded to customer written and telephone inquiries; assistance in coordinating hotel accommodations & special amenities