Loris Penna Email & Phone Number

Serravalle Scrivia, Piemonte, Italia

- Ensure omnichannel orders are processed in accordance with Zimmermann “Online and Store Policy and Procedure”, without exception- Pick all allocated omnichannel orders efficiently and accurately and in line with QC expectations- Pack all allocated omnichannel orders to the highest standard of presentation- Manage and support all expedited and hand delivery services, ensuring that the priority of SLAs for these services and deliver a premium experience are maintained- Ensure… Show more - Ensure omnichannel orders are processed in accordance with Zimmermann “Online and Store Policy and Procedure”, without exception- Pick all allocated omnichannel orders efficiently and accurately and in line with QC expectations- Pack all allocated omnichannel orders to the highest standard of presentation- Manage and support all expedited and hand delivery services, ensuring that the priority of SLAs for these services and deliver a premium experience are maintained- Ensure 100% accuracy in dispatch, keeping in mind the end client experience- Ensure the omnichannel orders received are dispatched from the store in the required timeframe- Manage the inventory of omnichannel related stationery supplies and packaging, and re-order as necessary- Remain in regular communication with the Retail, Client Services and Ecommerce teams and replywithin the required timeline- Report issues that will impact the client experience to the Retail, Client Services and Ecommerce Operations TeamsSTOCKROOM ORGANISATION- Maintain the organization of the stock rooms and other storage and offsite spaces- Ensure stock is organized by Collection group RTW / SWIM, category, colour and size- Systematically re-organize the stock rooms to work in line with the delivery calendar and requirements of each season- Ensure stock room is organized in line with BOH standards that prioritize efficiency for the sales teamworking with clientsSTOCK INVENTORY- Investigate any omnichannel related stock issues and discrepancies that arise from Stocktake and liaise with the Store Manager and Stock Controller with the findings- Execute the physical stock delivery and transfer process both into and out of the store for new deliveries, transfers, consolidations and recalls- Assist with all stock transfers in and out of AP21- Appropriately document any transfer discrepancies from 3PL and communicate these to the Store Show less

Novi Ligure, Piemonte, Italia

- Developing a solid and trusting relationship between major key clients and company- Resolving key client issues and complaints- Managing communications between key clients and internal teams- Strategic planning to improve client results- Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client… Show more - Developing a solid and trusting relationship between major key clients and company- Resolving key client issues and complaints- Managing communications between key clients and internal teams- Strategic planning to improve client results- Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, and possible use in future case studies or company training- Meeting all client needs and deliverables according to proposed timelines- Analyzing client data to provide customer relationship management- Expanding relationships and bringing in new clients Show less

Bicester, Oxfordshire, Regno Unito

- Managing the stock in the boutique and in the warehouse in a timely and organised manner- Ensuring stock availability - Handling inventory transfers- Solving the negatives and discrepancies in the system - Daily reports to the inventory control in Paris - Weekly random for every single department - Ordering uniforms - Participating in formal periodic inventory audits

Bicester, Oxfordshire, Regno Unito

- Advising customers on fashion trends, suitable styles and colours- Operating cash registers, accept payment or prepare finance arrangements (invoices)- Taking special orders for items not currently in stock and notify customers- Ensuring stock availability- Handling purchases and transfers- Managing the stock in the boutique in a timely and organised matter

Bicester, Oxfordshire, Regno Unito

- Ordering supplies- Organising the inventory, storage and distribution of supplies- Delegating tasks to the back of house team- BOH supervisor / shift manager

Pozzolo Formigaro, Piemonte, Italia

- Advising client about the letting process - Setting up viewings and showing the property to potential tenants - Selecting responsible tenants/checking references - Working with a wide range of people - Making sure all aspects of the letting process meet legal requirements - Handling any problems with the property

Linguistics

Perito Elettronico