Lorissa Zuch Email & Phone Number

Parker, Colorado, Us

Manages sales for a $40M company, partnering with Mass Retailers and eCommerce for domestic and international accounts to increase sales volume. Responsible for operational aspects including order management, on time delivery, bill of material (BOM) management, SKU and Customer Optimization.Manages service for Mass Retailers and eCommerce Accounts for both domestic and international sales. Responsible for the accurate entry of Bill of Materials (BOM) for the largest Lip Balm manufacturer in the United States. Key Contributor for the SKU Rationalization Project, evaluating and removing underperforming SKUs and implementing changes with customers. Team Lead for eCommerce Amazon Sales, ensuring optimal sales, item mix and inventory availability.Team Contributor for the distribution of the Material Review Board (MRB), to ensure accurate handling and disposition of rejected materials. Works cross-functionally with multiple stakeholders within the organization including Marketing, IT, Finance, Brokers, Merchants, Warehouse and Customer Services.Maintains strong accounts relationships for domestic and import accounts to ensure on time delivery.

Denver, Co, Us

Managed $25M in sales and partnering with domestic and international accounts for a manufacturer and distributor of outdoor toys to increase sales volume. Managed a team of six people, responsible for all operational aspects including order processing and routing, inventory maintenance and allocation, invoicing, customer service and electronic data interchange (EDI). Managed over $25 Million in annual sales for b4Adventure for domestic and international sales. Managed a team of six people responsible for all stages of business from pre-sale, implementation to account maintenance including pricing, quotes, bids, presentations, order processing, shipping and invoicing for all channels including Mass Retailers, Dropship, eCommerce and Specialty. Responsible for inventory maintenance and allocation for multiple channels including Mass Retailers, Dropship, eCommerce, Amazon and Specialty. Worked with Purchasing Team to account for an unpredictable import supply chain. Key Contributor in the implementation of new ERP System, Dynamics 365 Business Central. Implemented and administered EDI systems and portals for over 100 customer accounts. Escalated issues to resolution. Audited pricing periodically to ensure adherence to pricing policies and terms.

Denver, Co, Us

Managed $23M in sales and partnering with national and regional accounts and internal sales team to grow their General Merchandise, Health & Beauty, and Private Label categories. Maintained working and collaborative relationships with category managers, buyers, brokers and merchandisers. Managed over $23 Million in annual sales for Navajo/Cashco with 6% growth overall in General Merchandise, Health & Beauty, and Private Label categories. Contributed to double digit growth on multiple accounts. Directed all aspects for a 60% 2020 YOY growth including new business rollouts for large, mass retailers. Responsible for operational budget for Navajo/Cashco Accounts. Leveraged strong relationships with retailers’ corporate offices and buyers, gaining insight into needs and market trends to introduce new products.Steered all aspects of product optimization, promotions and merchandising to optimize sales across 100 retailer accounts including Kroger, Safeway, Albertsons, Wegmans, Wakefern and Bartell Drugs.Strategically sold to accounts using analytical skills to obtain optimal contribution margin and gross profit margin. Maintained close partnerships with the internal sales team including the management of pilot programs and account rollouts. Managed daily operations for pilot program and 2000 Store rollout for large mass retailer with $13M in new sales. Conducted detailed research and analysis of market trends, competitive intelligence and sales data to identify best products.Responsible for price management and negotiations of terms to maintain successful margins.Reviewed and analyzed sales data to identify profitable products and mix optimization.Managed key relationships with brokers, merchandisers, vendors and manufacturing partners, securing mutually beneficial agreements, attaining best price and terms.Created and managed marketing material including point of sale (POS) marketing analysis and displays.

Burbank, Ca, Us

Oversaw 700 national and regional accounts averaging annual revenues of $26K to $2.4M in a B2B environment, offering uniform and image solutions to businesses spanning a variety of industries including automotive, food service, manufacturing and health care. Managed service-level agreements (SLAs), KPI’s and new account installations. Collaborated with cross functional teams resulting in account retention and growth.Leverage strong relationships with retailers’ and service providers’ corporate offices and buyers, gaining insight into needs and to introduce new products and services resulting in revenue sales growth in territory.Proficiently managed product order processing through to fulfillment and respond efficiently and promptly to all retailer and client questions.Drove successful program and product launches, including Petsmart, Kroger and other mass retailers rolling out new programs in drug, grocery and c-stores.Maintained territory of 18 Profit Centers throughout California, Washington and Oregon with a focus on customer satisfaction resulting in improved market center productivity and Base Business Growth (BBG).

Bachelor Of Science, Business Adminstration, Organizational Systems Management

Master Of Arts - Ma, Organizational Management

Education record