Lori Thurman Email and Phone Number
Lori Thurman work email
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Lori Thurman personal email
I am a technical professional that relishes a challenge. It does not matter if the puzzle is an internal system that needs an overhaul or a customer scenario that needs the kinks worked out. My favorite situations to delve into are the ones that involved connecting the efforts of engineers to your marketing vision and providing that value to customers. While I can dive in solo, I prefer to work in a team environment. Whiteboarding or storyboarding. Researching or designing. Breaking though preconceived notions. There is no hurdle that we cannot find a way to handle. -Leadership & Collaboration -Planning & Analysis -Software & Services Release Management -Product Management -Regulatory Compliance -Project ManagementI am known to “question for the right reasons and drive for the right outcomes” with the “ability and knowledge to bring things and people together.” I will speak my mind for what I feel is best for the business at hand.
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Chief Operating OfficerSugar Bush Ranch Mar 2023 - PresentCOO of Sugar Bush Ranch, a subsidiary of Beyond Quanta, Inc.Ensure the smooth operations and promotion of Sugar Bush Ranch retail & The Bronze Door Health & Wellness Center.Sugar Bush Ranch was co-founded with Michael Thurman and Eric Ricks. The focus is supporting people on their journey with an incredible group of talented individuals who cannot wait to meet you.
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ConsultantSimplicity Consulting Nov 2019 - Jan 2020Kirkland, Wa, UsProviding Customer Success team with data and insights on the issues that impact sales, deployment, usage, and satisfaction for the top Modern Workplace customers -
Audiobook Narration And ProductionSelf-Employed Apr 2017 - Jan 2020Pursuing my dream of narrating audiobooks. Currently, working on demos and production techniques.
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Sr. Business Program ManagerMicrosoft Feb 2016 - May 2019Redmond, Washington, UsLead Modern Workplace advocacy team to drive for answers to systemic issues across Windows, Devices, Security, Identity, and Office -Re-defined approach and designed tools to support a methodology for connecting priorities to E2E Scenarios with linked issues (Priority, Scenario, Issue Model) with relevant customer evidence that established a common language that was understood across all levels of leadership (E.g. Senior Leadership (C-class, VPs, product owners, marketing, field sellers and engineers) -Leverage established relationships across the company to address the highest priority issues facing our customers and partners -
Sr. Business Program ManagerMicrosoft May 1998 - May 2019Redmond, Washington, UsOverall, my career at Microsoft has been varied and constantly evolving. Each role has built a base of experience for tackling difficult business issues -Leadership & Strategy: Making connections between vision, strategy, marketing, expectations, and customer needs -Planning & Analysis: Understanding where we are and where we want to go. Whiteboards, data, research, ideation, and learning -Teams: Collaborating across the company and cross-functionally to achieve the best results possible -Program, product, and release management: Engaging on multiple projects and ensuring they are all making significant progress
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Senior Program Manager Lead, Office Client Release And Delivery ServicesMicrosoft Nov 2004 - Feb 2016Redmond, Washington, UsDual role of designing and implementing the Office release system while executing and leading the release strategy and team for all platforms for Office- Designed and continually improved the Office release system that delivered scheduled releases across all platforms (E.g. Microsoft Update, Microsoft Store, Office 365, iTunes, GooglePlay and brick & mortar) the increased number of releases per month (>300), decreased errors, and increased efficiency by 60%- Developed an audience progression system for the releases to validate releases prior to general availability with incident response integration to block unhealthy releases from progressing without investigation- Managed a team of release managers that worked cross-functionally to plan and execute all releases for the Office client and services teams that engaged with >5,000 engineers and was known for delivering on-time
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Global Escalation Manager, Customer Support And ServicesMicrosoft 2002 - 2004Redmond, Washington, UsManaged the Office and SharePoint team of escalation engineers that addressed issues from customers that needed engineering resolutions beyond troubleshooting efforts- Established relationships within engineering and marketing to advocate for issues that were Executive Level customer escalations- Ensured that customer issues where addressed through debugging, released fixes, roadmap of future features, written and oral communication to customers of decisions, and/or documentation
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Excel Support Team Manager, Customer Support And ServicesMicrosoft 2001 - 2002Redmond, Washington, Us
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Technical Customer Service Manager, Customer CentralMicrosoft 1999 - 2001Redmond, Washington, Us
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Frontpage Technical Lead, Premier Customer Support And ServicesMicrosoft 1998 - 1999Redmond, Washington, Us
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Customer Support EngineerVolt Technical Services Dec 1997 - May 1998Buffalo, New York, Us -
Independent ConsultantSimply Solutions 1997 - 1997Boise, Id, Us -
Community Health EducatorMissouri Department Of Health 1994 - 1997 -
Mental Health Case ManagerPositive Resources 1993 - 1994
Lori Thurman Skills
Lori Thurman Education Details
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Southeast Missouri State UniversityPsychology -
Ct State Three RiversGeneral Education
Frequently Asked Questions about Lori Thurman
What company does Lori Thurman work for?
Lori Thurman works for Sugar Bush Ranch
What is Lori Thurman's role at the current company?
Lori Thurman's current role is Director at BD Dispensing R&D | Co-founder of Sugar Bush Ranch.
What is Lori Thurman's email address?
Lori Thurman's email address is lt****@****oft.com
What schools did Lori Thurman attend?
Lori Thurman attended Southeast Missouri State University, Ct State Three Rivers.
What are some of Lori Thurman's interests?
Lori Thurman has interest in Animal Welfare, Science And Technology.
What skills is Lori Thurman known for?
Lori Thurman has skills like Software Project Management, Program Management, Software Development, Agile Project Management, Agile Methodologies, Software Design, Release Management, Enterprise Software, Sharepoint, Scrum, Software Engineering, Software Documentation.
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