Lori T. Potts Email & Phone Number

It’s my mission to transform team and interpersonal communication by working with people and organizations who are ready to make the 🎯 impact they intend. 📅 Send me a message on LinkedIn for a free strategy call! How we can work together:✅ CORPORATE TRAINING: Over the last 5 years I’ve worked with large and small-to-medium sized businesses including Facebook's parent company, Meta and TED Talks to enable teams to better communicate using science-baked methods.✅ 1:1 COACHING: For professionals with 5 – 20+ years of experience who aren’t achieving their career goals, want to magnify their presence in meetings, and captivate their audience. My clients achieve standing ovations and advance in their careers within 2 weeks - 6 months of working with me. Check out my website here:Ecbcommunicationconsulting.com

• Increased positive employee feedback by more than 66% through the implementation of new employee training strategy and client onboarding process• Responsible for employee training and retention; communication coaching, client onboarding and retention, and process improvement• Supervised and coached Account Managers ensuring client retention, production of quality content and high performing ads• Slashed communication overload by 75% by introducing a new communication channel for instant troubleshooting• Decreased employee over-time by 42%, saving the start-up $100’s - $1000’s month-over-month through the implementation of customized Employee Utilization Scores allowing for data-driven workload assignments and hiring timeline• Introduced new client tracking system, providing management with real-time status of client deliverables

• Increased revenue up to 53% for an average of more than $7,100 month-over-month for small-to-medium-sized businesses by generating up to 8:1 ROAS for E-Commerce clients• Managed communication and marketing strategy for 12-16 clients simultaneously increasing revenue and ROI• Ensured long-term client contracts through regular communication with internal team and clients

Rexburg, Idaho, Us

• Assessed training and development needs for 100+ instructors through survey and focus groups impacting 1,500+ students• Gathered qualitative and quantitative data from in-service to create a report for the Rigby Public School District • Created workshops that brought together various professionals with a stake in the mental health of students to problem-solve about local suicide prevention

Rexburg, Idaho, Us

• Improved effectiveness and impact of 20+ speeches per week to increase audience engagement and impact of speeches• Taught visual media principles, software skills, verbal and non-verbal communication techniques virtually, and in-person

New York, Ny, Us

• Taught verbal and non-verbal communication methods including facial expression, body language, and volume control to effectively engage audience members• Taught visual media principles to help speakers communicate messages effectively