Lori (Lory) A. Watson, Ma, Csm, Cspo Email & Phone Number

Responsible for driving the Learning Management System (LMS), and MS Teams projects and program tracks as part of the corporate systems environment implementation. Served as a project leader and responsible for defining, developing, and managing the projects and their performance through established objectives, frameworks, risks, milestones, and metrics.

Topeka, KS, US

Manage the completion of current, complex, Finance transformation projects while working with the organization’s Finance team and outsourced (vendor) delivery organizations, Huron and Zinnia. Demonstrate experience with multiple complex projects simultaneously, cross-functional teams, and enterprise-level project leadership. Exhibit a spirit of continuous.

Bellevue, WA, US

Project manage the Metro Identity Management (IDM), and Retail Mobile (REMO) Device Security high visibility, multimillion dollar projects under the Fraud Attack Model (FAM) program. Collaborate daily with the Digital PM and Product Owner to ensure alignment. Proven healthy working relationships with stakeholders, core, and working team members from.

Round Rock, Texas, US

Supported US and global contract legal counsels with the execution of the legal department’s business-related projects. Led Playbook and Contract training US and global calls twice a month. Ensured a strong and seamless relationship by maintaining communications about various projects to stakeholders and project workstream team members. Monitored specific.

Global, US

• Partnered with Sr. Employee Relations Consultant on the Diversity, Equity, and Inclusion (DEI) initiative with tracking and reporting of Series Leads and HR Partners implementation of the DEI Blocks 1 and 2 online.
• Created weekly DEI implementation reports for the executive team to review. Each Series (location) and a comprehensive roll-up of weekly progress and changes were delivered
• Attended weekly DEI training vendor meetings and executive team meetings
• Participated in DEI Workplace chat discussions
• Created a Project Spreadsheet with all projects in the pipeline for the remainder of 2021, brief project summaries, project owner, anticipated completion/target date, issues, risks, and a wish list of requested future.
• Supported Executive Assistant to the Chief People Officer in creating a 2-hour team meeting deck. Standardized the deck by following the company style guide

New York, NY, US

• Provided project management leadership in the execution of an IT equipment move due to company downsizing from two out-of-state locations. Completed the project two weeks ahead of schedule.
• Project managed the decommissioning of unused cubes, and desk set-up of equipment in a new location
• Partnered with the following stakeholders': Infrastructures, PMO, Helpdesk, Real-estate, and Facilities to oversee contractors who completed inventory control, monitoring, tracking, and testing
• Created project plan, tracked to milestones dates and presented weekly status reports

Kansas City, MO, US

• Supported the seamless execution of talent management processes and programs including goal setting, performance assessments, and succession planning.
• Worked closely with HR Business Partners and HR leadership to drive strong enterprise participation in talent management practices within the Workday cloud-based talent system
• Provided communication, resources, tools, and support to ensure a positive leader and associate experience

US

• Manage account managers, to ensure International clients are prepared for EAP services renewals or terminations during initiation, within the required 2-week SLA. Perform project manager and consultative role by.
• SME and content developer for Termination job aid used by all project and implementation managers
• Collaborate regularly with US EAP project managers on the processes and procedures used to support account managers, and identify best practices

• Responsible for the coordination and completion of Healthcare operations and client related projects across various functional areas. Provides subject matter expertise in areas including project scope definition, risk.
• Managed successfully $1.2M blue chip, executive requested project
• Received 20 internal recognition Bravos primarily in collaboration, performance, and teamwork
• Led several, bi-monthly Get Abstract, personal and professional development presentations for UHG employees
• Participated in company sponsored and non-sponsored community service events

Kansas City, MO, US

• Managed the relationship between field leaders, sales developers, and candidate/seller by guiding and tracking the transaction from the signed letter of intent to closing of multiple franchise development and.
• Closed 58+ primarily complex deals ranging from $55,400 to $1.5M in revenues.
• Co-managed, developed, and re-engineered process improvement documents to decrease Conversion deal closing transaction times.
• Led the external post-close client satisfaction survey project implemented by all Acqusitions and Development project managers for measuring a successful client experience. Response rates were as high as 36%. Overall.

Kansas City, MO, US

• Planned, directed, and managed the training and development activities and staff. Responsible for managing the creation and implementation of training programs and overseeing the development of staff. Set performance.
• Managed a staff of 8 (5 FTEs and 3 contractors). Also managed 3 visiting instructional designers from the Philippine vendor site from May to July each year. Coached and facilitated content development and training.
• Conducted training material audits and managed the development and implementation of new or updated content to ensure accuracy and excellence.

Kansas City, MO, US

• Managed relationships with external contractors in the design and development of training materials. Created project plans, conducted SME feedback conference calls, adhered to budget, identified risks, created.
• Lead program manager for the introductory tax preparation training program which impacted more than 90,000 first-year tax professionals and more than 7,000 instructors for company and franchise.
• Designed, developed, and facilitated leadership training to 800+ District Managers, Regional Directors, and Managing Directors at the annual Leadership Development Conference. Received a top score of 4.56 on a 5.0 scale.
• Analyzed, designed, and developed Part 3 of a series of client growth and retention training. Managed the training delivery process. More than 10,000 tax professionals completed on average an additional 14 tax returns.

• Performed project management roles and supervised the activities of delivery staff. Developed custom courses, as well as conducted and measured effectiveness of performance assessments, to identify knowledge and/or.
• Developed, maintained, and/or delivered complex instructional materials of relevant job aids, activities, discussions, or simulations in print and media.

Overland Park, Kansas, US

• Project managed multiple projects simultaneously requiring research, analysis, and design of tools to measure metrics. Designed training evaluation and assessment tools that measured skills of customer solutions.
• Measured the impacts of job performance for 15,000 Customer Solutions (call center) employees across 14 global centers

• Project managed the implementation of integrated, print, and internal campaigns annually. Led cross-functional teams of multiple disciplines representing IT, print vendors, graphic artists, process owners, and customer.
• Developed detailed communication marketing plans for campaigns ranging from $25,000 to $250,000
• Recipient of multiple national awards in communication excellence

Safe

Certification, Scrum Product Owner

Certification, Scrum Master

Education record

Dual Master Of Arts Degrees, Human Resource Development And Management

Bachelor Of Science Degree, Secondary Education (Business Education)