Lori Wakeland-Duff

Lori Wakeland-Duff Email and Phone Number

Enterprise Customer Success Manager @ Ever.Ag
Texas, United States
Lori Wakeland-Duff's Location
Dallas-Fort Worth Metroplex, United States
Lori Wakeland-Duff's Contact Details

Lori Wakeland-Duff personal email

Lori Wakeland-Duff phone numbers

About Lori Wakeland-Duff

Lori Duff is a Saas Enterprise-level Customer Success Manager with 20+ years of experience of retaining revenue for B2C concerns. Connecting, Communicating, Collaborating for Customer Success. Seeking the *WIN-WIN* in every scenario is a challenge for the next-level problem-solver. We all win when the Customer WINS. Focus on facilitation and driving process and product improvements for customer retention and satisfaction. Pulling together cross-functional teams to solve complex challenges is the key to success.

Lori Wakeland-Duff's Current Company Details
Ever.Ag

Ever.Ag

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Enterprise Customer Success Manager
Texas, United States
Lori Wakeland-Duff Work Experience Details
  • Ever.Ag
    Enterprise Customer Success Manager
    Ever.Ag
    Texas, United States
    View
  • Ever.Ag
    Enterprise Customer Success Manager
    Ever.Ag Nov 2019 - Present
    Frisco, Texas, United States
    -> Responsible for retaining and growing $20M+ in revenue across strategic enterprise accounts.-> Responsible for writing, managing and executing success plans for post-implementations, expanding adoption across multiple organizations using integration or outside-the-box solutions. -> Creatively offering solutions and new features for existing product lines which are aligned with customer needs and wants.-> Managing and executing enterprise customer success feedback surveys, using metrics, data analytics, KPIs.-> Responsible for actively advocating for the customer--- -> Coordinating cross-organizationally to improve the customer journey.
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Lori Wakeland-Duff Skills

Cloud Computing It Strategy Software Development Management E Commerce Crm Saas Vendor Management Enterprise Software Mobile Technology Integration Information Technology Data Center Business Analysis Strategic Consulting Management Consulting Disaster Recovery Professional Services Enterprise Architecture Managed Services Technology Planning Security Security Audits Web Applications Technology Evaluation Competitive Analysis Auditing Sales Operations Cloud Security System Deployment Technology Implementation Cloud Transitioning Web Hosting Technology Audit Marathon Mountain Bike Product Development Virtualization Sharepoint Linux Information Security Business Process Agile Project Management Decision Making Leadership Amazon Web Services Computer Networking Network Administration Resolving Issues Project Management Technical Support High Sense Of Urgency Application Support Account Management Customer Service Key Account Relationship Building Business Solutions Development Driving Results

Lori Wakeland-Duff Education Details

Frequently Asked Questions about Lori Wakeland-Duff

What company does Lori Wakeland-Duff work for?

Lori Wakeland-Duff works for Ever.ag

What is Lori Wakeland-Duff's role at the current company?

Lori Wakeland-Duff's current role is Enterprise Customer Success Manager.

What is Lori Wakeland-Duff's email address?

Lori Wakeland-Duff's email address is ma****@****ail.com

What is Lori Wakeland-Duff's direct phone number?

Lori Wakeland-Duff's direct phone number is +197258*****

What schools did Lori Wakeland-Duff attend?

Lori Wakeland-Duff attended University Of North Texas.

What are some of Lori Wakeland-Duff's interests?

Lori Wakeland-Duff has interest in Children, Environment, Education, Animal Welfare, Health.

What skills is Lori Wakeland-Duff known for?

Lori Wakeland-Duff has skills like Cloud Computing, It Strategy, Software Development, Management, E Commerce, Crm, Saas, Vendor Management, Enterprise Software, Mobile Technology, Integration, Information Technology.

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