Greetings! I'm Lormae Bonganciso, a dedicated professional navigating a unique journey. In 2020, I encountered a health challenge—a laryngeal condition that resulted in a shallow and low voice. Despite this, I've persevered and channeled my expertise into non-voice tasks.🛠️ Formerly a Customer Support Associate at Target, a Technical Support Representative at AT&T, and an Office Assistant, my experience is rooted in delivering exceptional service and ensuring seamless operations. Due to my vocal condition, I've shifted my focus to non-voice roles, where my skills in communication, problem-solving, and organization shine through written channels.💪 As a person with a disability, I've cultivated resilience and adaptability. My commitment to excellence remains unwavering, and I bring a unique perspective to every task. From managing emails to organizing workflows, I'm here to contribute to your success.🌐 Let's collaborate on virtual assistance tasks that leverage my written communication strengths. My journey has equipped me with a diverse skill set, and I'm eager to bring my abilities to your projects.
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Office AssistantRand Industries Mar 2019 - Dec 2019CebuI served as an Office Assistant at Rand Industries, specializing in floor mat sales and construction services. Handling administrative tasks, client communication, and efficient paperwork management were my core responsibilities. I contributed to sales activities and streamlined document preparation for architects and engineers. Achievements include implementing efficient document management systems and improving client communication channels. This role enhanced my organizational, client relationship, and documentation skills.
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Technical Support RepresentativeAlorica Mar 2018 - Jan 2019Metro CebuI served as a Technical Support Representative at Alorica, specifically handling the AT&T telco account headquartered in the USA. Specializing in short sales, my primary role involved engaging with clients, addressing their concerns, and providing troubleshooting assistance. This experience honed my technical expertise, problem-solving skills, and customer service proficiency in a fast-paced environment. -
Customer Service RepresentativeTech Mahindra Oct 2017 - Jan 2018PhilippinesDuring my three-month contract at Tech Mahindra, I worked as a Customer Service Representative on the retail account for Target. This experience equipped me with valuable insights into customer service dynamics within the retail sector. I engaged with customers, resolving queries, and providing support in alignment with Target's service standards. The role enhanced my communication skills and ability to deliver exceptional customer experiences within a limited timeframe.
Lormae Bonganciso Education Details
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English Language
Frequently Asked Questions about Lormae Bonganciso
What is Lormae Bonganciso's role at the current company?
Lormae Bonganciso's current role is Virtual Assistant.
What schools did Lormae Bonganciso attend?
Lormae Bonganciso attended Visayas State University Main Campus - Baybay City, Leyte.
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