Mai L. Email & Phone Number

1 of 10 hand selected applicants in a highly-competitive and sought out technology program for transitioning service members and veterans. Cloud Application Development (CAD) cohort offers intensive training in cloud technologies, web development, C# programming, and database management, equipping participants with the latest tools and technologies to excel in rewarding careers in cloud application development. Specialized in designing, writing, building, and supporting applications and programs with a focus on Cloud Application Development. Developed fundamental skills in C#, SQL, CSS, and HTML to enhance web development capabilities. Acquiring in-depth knowledge of conceptual frameworks for Web Applications development, including ASP.NET, MVC and Azure Application Development.

Full-time co-parent of a young son and household manager.- Expertly managed household operations, coordinating schedules, meal planning, and budgeting to ensure a well-organized and nurturing environment for the family.- Provided attentive and compassionate childcare, fostering a stimulating and loving atmosphere that facilitated children's growth, development, and educational milestones.- Demonstrated exceptional multitasking abilities, balancing family responsibilities with personal commitments, effectively prioritizing tasks, and maintaining a harmonious family life.- Effectively managed household finances, implementing responsible spending practices and contributing to successful budgeting and financial planning.

Jacksonville, Florida, United States

- USS Ronald Reagan & USS Fort McHenry's Enlisted Career Information Program Manager- Provided exceptional customer service for over 10,000 Sailors through leadership, management, and expeditious handling of administrative tasks in order to satisfy and maintain high retention rates in the US Navy- Facilitate and perform career guidance for Sailors aboard ships, shore facilities, and civilians- Evaluate and implement necessary changes in a fast-paced environment in accordance with TYCOM directives for the Enlisted Career Information Program- Utilize Peoplesoft management software and U.S. Navy retention and attrition websites to perform daily administrative duties- Conduct and facilitate meetings with naval personnel and their family members on the benefits of career retention opportunities and on-going professional development in the US Navy - Establish and maintain liaison with local organizations and media

- Operated and maintain catapult equipment and systems; working with pressurized hydraulic, pneumatic, and steam systems utilizing both basic and precision tools.- Performed preventative and corrective maintenance on equipment while maintaining the material condition of all assigned spaces. - Performed record keeping utilizing strong background knowledge of technical libraries and planned maintenance systems

St Petersburg, Florida, United States

- Utilize sales techniques to enhance the customer experience resulting in a 30% increase in sales and customer satisfaction- Efficiently operated sales terminals to quickly and efficiently process customer purchases, ensuring accurate transactions while maintaining professional customer service.- Consistently met and exceeded individual and team sales targets, contributing to the store’s overall profitable growth- Demonstrated expertise in technology products through company training and self-development, leading to improved customer consultations and customer sales- Leveraged promotional tools and strategies to drive sales growth during peak business season, resulting in a 60% increase in departmental sales during the holiday season- Fostered a positive customer experience by building relationships, demonstrating empathy, and providing tailored solutions to meet customer needs.- Maintained high standards of merchandising and departmental readiness, ensuring product availability and product knowledge while assigned to the audio hardware and computer technology department.

Oshkosh, Wisconsin, United States

- Provided exceptional customer service, assisting with purchasing decisions, locating merchandise, and resolving issues leading to a notable increase in customer satisfaction.- Met front-end performance goals, managed bagging, and ensured customer satisfaction while following shrink and safety protocols.- Assisted customers with payment methods, return policies, and item locations, ensuring a seamless shopping experience.

Bachelor Of Arts (Ba), Animation, Interactive Technology, Video Graphics And Special Effects

Bachelor Of Science (Bs), Software Engineering

Cybersecurity

Onward to Opportunity