I have worked for the Four Seasons Resort and Club Dallas at Las Colinas for the last 33 years (20+ as Director of Security). •Oversaw security operation for over 400 rooms, a 32,974 square-foot conference center, two golf courses spanning 400 acres, and a 100,000 square-foot fitness facility.•Coordinated the arrivals, departures, and the quality of stay of entertainers, Major League Baseball and National Football League sports franchises, and other higher-profile guests. •Planned security operation for 19 Byron Nelson Golf Tournaments, three luxury car shows, and the Major League Baseball COVID-19 bubble. •Led the daily operation of resort property during COVID-19 shutdown and planned reopening policies and procedures which included the merging of five departments into one.•Chosen as co-facilitator for the first Four Seasons Directors of Security conference for Middle East, Asia, and Europe hotels and resorts in Abu Dhabi and hosting facilitator of the first Four Seasons Directors of Security Conference for North America in Dallas. •Created and implemented emergency training for staff that included response and practices for: severe weather, active attacker, medical emergencies, fire, and de-escalation.•Fostered strong working relationships with the Irving Police and Fire Departments as well as federal and international law enforcement agencies including the Secret Service to ensure safety and security for all hotel guests and club members. •Supervised workers’ compensation through training and proactive response that has led to a 20% decrease in costs over the last seven years. •Conducted upgrade of camera system and lock system (Salto)