Lorne S. Email & Phone Number

Nashville, Tennessee, Us

Responsible for managing and identifying new projects, coordinating resources, presenting project metrics, implementing projects through to completion. Some projects include:• Implemented multiple enhancements to the ERP (Microsoft Dynamic GP) with vendor to further provide better functionality after assessing priority based on ROI. • Gathered business requirements to implement the Pocket Delivery system to allow drivers to update deliveries at the customers location to issue credits and to provide clean invoices. • Managed Infrastructure resources to enable a new cross dock location to enable a successful transition and full-time operations for the expanded business needs at that site. • Gathered business requirements and implemented new purchasing system HIMPACT, which provides enhanced customer profiling (historical & event based) to reduce stock on hand.• Scoped, resourced, tested and implemented upgrading the Warehouse Management System to ensure both server OS & application are on supported versions and to leverage new business features.• Continually review support issues to implement additional enhancements to resolve recurring issues or brainstorming to implement new enhancement to improve process flows.

Nashville, Tennessee, Us

Responsible for assessing systems, determining problems, providing solutions to issues that arise, designing systems, upgrading systems, maintaining systems, and brainstorming possible improvements that can be made to a system in the future. Some of the other primary responsibilities include:· Collaborated with a variety of people, such as clients, vendors, management, and information technology (IT) staff during the creation and maintenance of the systems.· Managed several project implementations with internal developers, contractors, and vendors.· Created control features to ensure systems effectively meet the organization’s quality standards.· Engaged in quality control procedures to ensure that systems are efficient and operational.· Developed a cost-efficient system for projects with a focus on sustainable systems.· Performed support, fixes, and recommended enhancements working to prioritize value added to company and impact to business.· Ensured that the organization is operating at maximum efficiency throughout the distribution process.

Nashville, Tn, Us

Collaborated with business groups to implement value added framework and solutions which aligns to MDM Governance standards. Partnered with the business in order to design effective solutions and create governance rules to validate and maintain data integrity standards. · Built and maintained data quality monitoring systems using SAP’s Information Steward incorporating the data extract flows of SAP’s Data Services. Created data extracts from various data sources including SSMS, Success Factors, and others to validate against our SAP ERP.· Developed and ran complex queries to extract data for various analysis purposes according to business defined rules and needs to ensure business processes flowed as expected.· Designed, built and managed Winshuttle update scripts and web forms with workflows using Foundation platform to automate business processes in order to improve data quality along with increasing efficiencies to complete those processes.· Performed detailed requirements gathering of HRIS systems mapping as-is systems and developed future state requirements and recommendations of 50+ separate interfaces with necessary confidentiality, security, and transport needs.· Performed support, fixes, and recommended enhancements working to prioritize value added to company and impact to business.· Maintained and updated batch jobs using Redwood Scheduler for the interfaces to and from SAP.· Monitored EDI messages, application interfaces along with managing 3rd party vendor support.

Santa Clara, California, Us

Analyzed, clarified, and translated business requirements into technical specifications by working closely with stakeholders to understand the business processes and system functionality. Worked closely with developers, and serve as liaison between the customer and project team to create the user stories along with the use cases, customer scenarios, and prototypes. Planed, coordinated, and conducted user testing along with developing training material and troubleshooting guides.· Assisted in the implementation for the merger and acquisition of Altera. Aided in the integration of this new business groups by partnering with multiple teams across the globe both internally and externally over two years; following the traditional waterfall project life cycle. · Performed gap analysis on new and varying programs that required innovative procedures and functionality, as well as improved design business processes and made required configuration changes to the system. · Provided leadership to maintain data quality by providing subject matter expertise to ensure adherence to data architecture and data quality principles. Implemented changes and worked through production issues throughout stabilization. Created training materials and troubleshooting guides for new business operations.· Developed translation mapping to/from SAP systems using EDI standards in various B2B formats: X12, EDIFACT, and RNET to/from SAP IDOC’s. Experience with X12 messages - 850, 855, 860, 865, 856, 810, 846, 867, 844, 849 and corresponding EDIFACT and RNET PIPs where applicable. · Experienced using IBM’s sterling Integrator. Configured trading partner profiles to enable order to cash EDI messaging along with various other EDI messages depending on business model and customer needs.· Provided level three support to troubleshoot SAP EDI errors worked with customers or internal teams to resolve issues. Influenced stakeholder to increase efficiencies using EDI capabilities.

Santa Clara, California, Us

Developed the Mini-Max handler and other automation tools, lab infrastructure, Python software script manipulation, DDR and PCIE System Margining Validation and Signal Integrity Validation reporting for the chipsets and platform.· Gathered requirements, analyzed, developed, tested, and maintained automation for Mini-Max Benchtop parts handler using an automation wrapper developed in Python to control and monitor test execution along with optimizing code to increase run up-time and capabilities for Electrical Validation data collection. · Interfaced with platform and socket teams to ensure products meet criteria and verified any additional reworks or modifications that were needed. · Upgraded, deployed, and maintained the lab infrastructure and server to support over 60 lab hosts which were used to collect validation data. · Maintained and ensured that company policies and security procedures were followed.

Troy, Michigan, Us

Executed the test plan for the CPU System Margining Validation, tools, procedures, and reporting information for the chipsets and platforms. · Tested and validated platforms technology focusing on PCIe and DDR memory interfaces using systems margining and signal integrity validation software. · Assembled computer systems including CPU, PCH with MPI sockets, power supplies, drives, and peripherals.· Reworked motherboards for platform design changes and reconfigure BIOS settings to run regression testing.

Overland Park, Kansas, Us

Provided monitoring support to ensure network availability. Troubleshot and restored fault issues to restore services on downtime and redundant systems.• Involved on multiple projects to install and migrate new DCS equipment.• Through OJT proficient with the following equipment: DWM: Ciena Sentry, Ciena Core Stream, Ciena Agility, Ciena 4200, and Alcatel 1640. SONET: Cisco MAM, Alcatel 1603, Alcatel 1648, Alcatel 1680, and Sycamore. DCS equipment: Tellabs 532L, Tellabs 5500, Alcatel 1630, Alcatel 1631, and Alcatel 1677.

Overland Park, Kansas, Us

Ensured that technicians in the Network Operation Center follow procedures and policies set in place by management. Provided training to technicians on troubleshooting network issues and following the standards set in place to provide the utmost quality response for the network. • Provided monitoring and support of critical iDEN network elements using real time alarming of network faults, analysis, notification and escalation. o Including surveillance of the network, accessing network systems, and analyzing network data to identify the cause and location of network troubles and resolving issues. o Including T1, T3, Tellabs and Alcatel DACS, EBTS, and BSC troubleshooting and isolation. • Responsibilities included coordinating and escalating problems with other work groups and vendors to resolve the network issues.

Supported network to provide highest up time standards to meet customers service level agreements.• Testing and troubleshooting digital and analog circuits. • Worked with various other MCI WorldCom POPs and with other Local Exchange Carriers to isolate troubles within the network to isolate faults. • Tested various products: DS0, DS1, DS3, OC3, ATM, Frame Relay, VPN, and Inverse muxed circuits. Familiar with troubleshooting and configuring various equipment: • Cisco 8620 and Bay Network ATM switches, 3Com and New Bridge ATM Imuxes, Orion and Digital Link Frame Relay High Speed Imuxes, Nortel ADM's, Tellabs 532 and 5500 DACS, Alcatel 1630, 1631, and 1677 DACS, HP Open view, Main Street Express, and other remote testing tools tailored for testing customer circuits such as Centest550, Centest650, REACT, and ITS. • Managed multiple service calls simultaneously assisting customer's needs.

Bachelor Of Science - Bs, Computer Information System

Associates Degree, Networking Technology

Associates Degree, Electronics Technology