Lorraine B. Email & Phone Number

Supported a major project (Tortue - Mauritania and Senegal region) in the development and delivery of training and competency plans to ensure successful transition from the project phase into a hydrocarbon live operations. Focal point for training programme and schedule enquiries and development of learning solutions.• Supported the build, development and delivery of technician competency profiles for 6 different disciplines to identify training requirements and enable progression of… Show more Supported a major project (Tortue - Mauritania and Senegal region) in the development and delivery of training and competency plans to ensure successful transition from the project phase into a hydrocarbon live operations. Focal point for training programme and schedule enquiries and development of learning solutions.• Supported the build, development and delivery of technician competency profiles for 6 different disciplines to identify training requirements and enable progression of development of learning programme and solutions.• Led the development and delivery of a technical and HSSE training matrix for over 20 frontline operational roles to meet specific project requirements and delivered within tight project timelines. • Worked closely with the project operations team to deliver a fit for purpose training matrix and competency profiles.• Managed the Competency Management database (ICAN) for the region.• Co-ordinated and scheduled meetings and workshops with internal and external stakeholders to enable successful development of training, competence and assessment planning. Show less

Sunbury-On-Thames

Managed and maintained Shipping’s Competence Assurance process and related documentation. Accountable for management of internal HR processes. Supported HR, Capability and Learning and Development activities.• Managed and maintained all the processes and documentation that support the competence assurance programme including the competence assurance framework (CAF), ican database, role profiles, training and assessment guides (competence profiles).• Facilitated and observed assessments… Show more Managed and maintained Shipping’s Competence Assurance process and related documentation. Accountable for management of internal HR processes. Supported HR, Capability and Learning and Development activities.• Managed and maintained all the processes and documentation that support the competence assurance programme including the competence assurance framework (CAF), ican database, role profiles, training and assessment guides (competence profiles).• Facilitated and observed assessments to ensure the competence assurance process is taking place according to the CAF requirements and best practice.• Provided regular management information reports on assessment completion, and OMS compliance.• Conducted assessor and new user training when required.• Work closely with the BPS deployed S&OR team to support the assurance of the competence management process including the identification and agreement of safety critical roles.• Led HR OMS compliance activities including the annual self-verification exercise and gap assessments. Ensured that the HR procedures align with the relevant group and CBA&F procedures and were updated or revised, as necessary. • Provided guidance and support to BP Maritime Services (BPMS) and other business units as required creating an aligned and consistent competence management process that meets the needs of the Operating Management System (OMS) framework. • Co-ordinated the HR Risk Register review to meet the needs of BP Shipping’s risk management process and align with CBA&F and group HR risk.• Supported capability reviews and ad-hoc projects.• Provided support to HR activities including management reviews, incident investigations and interviews• Member of Shipping’s Incident Management Team Show less

Sunbury-On-Thames

Managed the Ship Inspection Report Programme (SIRE) for BP Shipping’s fleet of between 50 & 60 oil and gas tankers, through scheduling, administration and advice, to maintain key oil major approvals and ensure optimal global trading opportunities.• Extensive liaison and management of relationships with charterers, ship operators, vessel masters’, marine superintendents, agents and third parties to efficiently co-ordinate SIRE inspections (approx. 10-15 at any one time) and plan for… Show more Managed the Ship Inspection Report Programme (SIRE) for BP Shipping’s fleet of between 50 & 60 oil and gas tankers, through scheduling, administration and advice, to maintain key oil major approvals and ensure optimal global trading opportunities.• Extensive liaison and management of relationships with charterers, ship operators, vessel masters’, marine superintendents, agents and third parties to efficiently co-ordinate SIRE inspections (approx. 10-15 at any one time) and plan for challenges and potential obstacles.• Co-ordinate with vessel Masters’ and Marine Superintendents to formulate responses to observations and upload to OCIMF database within required timelines and follow up to conclusion.• Primary point of contact for all BP Fleet SIRE and vessel screening enquiries.• Respond to vessel screening requests and updates of vessel questionnaires in Q88.• Prepared management information on inspection activity, trends and best practice for promulgation to the wider business and fleet.• Provided SIRE support and expert advice to the business and presented updates at conferences and sea staff briefings.• Maintained SIRE and Port State Control records inspection records.• Ensured accurate and up to date vessel data for access by third parties, including management of the fleet’s portfolio in OCIMF.• Management of SIRE planning for new-build vessels.• Support internal and external audits.• Management of third- party invoicing in SAP, working with finance teams to ensure invoices paid within agreed payment terms.• Member of Shipping’s Incident Management Team Show less

Surrey

Working in a high pressured, 100% commission, direct sales environment, managing and converting telesales enquiries into sales.• Converting telesales enquiries into sales and upselling additional products • Ensuring latest product knowledge in a rapidly changing market• Understanding customer requirements and expectations • Competitor Awareness• Liaising with flight, travel and hotel suppliers• Inputting client details and sales costings into database• Maintained… Show more Working in a high pressured, 100% commission, direct sales environment, managing and converting telesales enquiries into sales.• Converting telesales enquiries into sales and upselling additional products • Ensuring latest product knowledge in a rapidly changing market• Understanding customer requirements and expectations • Competitor Awareness• Liaising with flight, travel and hotel suppliers• Inputting client details and sales costings into database• Maintained high call conversion rates to consistently be ranked within the top 3 sales consultants.• Trained and mentored new employees• Provided supervisory cover.• Exceeded targets, resulting in substantial company profits.• Selected to attend educational based trips abroad. Show less

same as above