Stakeholder management. Delivery of face to face, experiential and virtual development programs including coaching and other core management skills, dementia awareness and company Induction. LMS management and reporting for all areas of CQC compliance and employee development.

Project management, development and delivery of flagship Sales Ambassador training programme and other high profile training initiatives. Development and delivery of creative learning interventions for managers, teams and individuals including soft skills, technical and mandatory requirements. SME and supplier management. Individual and team coaching programmes with Lumina Spark psychometrics.

Development of employees and volunteers with diverse skill sets and backgrounds. Educational talks for schools and local groups. Proactive community animal action events in collaboration with the RSPCA Inspectors and local branches. Strategic development of branches, relationship management, recruitment, mentoring, project management, income generation, marketing and advice on HR, legal and legislative charity compliance. Project managed the build and implementation of pioneering advice and adoption centres for RSPCA Enterprises. Ongoing development of new initiatives and management of centre staff, budget and external stakeholder relationships.

Process Training – Global project to offshore business processes for asset and sales finance. Developed training strategies and content in collaboration with SME's to include delivery.CRM System – Delivery of CRM and Customer Service training to Sales personnel across South and West UK, for Barclays Business BankingLeadership Programme – Development of training content for Barclays Leadership Training Programme e-Expenses – UK rollout of SAP on-line expenses portal to include training and desk-side support.

Developed and delivered the training strategy and portfolio of training courses for ‘Saturn’, application used across the UK Healthcare Sector by Nursing Care Homes, Social Services, Health Trusts and Community Hospitals.Recruitment and line management of a team of trainers and contract resources. Pre and post sales consultancy and project management.

Development and Project Management of executive global training programme for QSM, service quality management and reporting process. Managed 500k L&D budget and resources for VP SchlumbergerSema. Delivered face to face training to key stakeholders including executive board, directors and service managers in USA, Europe, Russia, the Far East and Middle East.

Based on BAT site as part of a managed service contact. Developed and delivered a unique and business-focused training strategy.Managed a team of trainers and a training co-ordinator supporting the UK offices and factories. Proactive training initiatives which reduced the volume of training-related helpdesk calls, increased business efficiency and raised profile of training team. Project managed additional rollout projects. Developed and presented a proposal to the Training Foundation 'Training Dept of the Year'. Awarded top placing.

Design and delivery of tailored 1:1 training on desktop and bespoke applications for private and public sector customers across the UK (manufacturing, energy, government, legal, banking, telecoms).