I am a Senior Resource and Operational leader with several years experience in Financial Services and Technology businesses. Experienced in leading change having delivered transformation programs, new start-ups along with operational redesigns. I have a proven track record of aligning resource and skillset to continuously improve the customer experience whilst delivering strong business results. My passion is creating and developing individuals to attain their goals and aspirations by engaging and empowering them to create a positive culture, with high levels of commitment and collaboration across the business.Possessing excellent interpersonal, communication and influencing skills along with the ability to develop and maintain positive relationships at all levels within the organisation.Knowledge and experience within the role of Data Protection Officer for financial services liaising with regulatory bodies i.e. FCA, CSA, Information Commissioners Office and Data Protection CommissionerSkillset includes:LeadershipColleague EngagementPeople ManagementOperational Management Leading ChangeContinuous ImprovementData protection knowledge - personal and sensitive data